The Atlanta Journal-Constitution

WHERE THE JOBS ARE

Shutdown slams many jobs but heightens demand elsewhere.

- By Michael E. Kanell mkanell@ajc.com

Even as many jobs are lost, some companies are rushing to hire workers to fill the need for services that are suddenly in high demand.

Even as there are massive layoffs through much of the economy, the need for workers has picked up elsewhere.

If you need your empty house cared for, your prescripti­ons picked up, your trash hauled back from the curb — or if you go stand in line at the store yourself — you are helping to fuel the shift in demand that is adding jobs despite many sectors losing them to the shutdowns caused by the coronaviru­s.

For example, My Panda, an Atlanta-based personal services company with about 100 workers, is expanding its reach, adding tasks while refraining from entering customer homes. It takes cars for maintenanc­e and picks up goods for people who would rather stay home. Deliveries are left on clients’ stoops.

“Right now, I think we could probably add a thousand people,” said Amanda Farahany, founder and chief executive of the two-year-old company.

Big shifts in hiring are often driven by similarly big changes — weather, technology, demographi­cs, tastes — and the virus-triggered lockdown of Atlanta is no exception.

It may be temporary. “The current challenge is not unpreceden­ted,” wrote Jeffrey Korzenik, chief investment strategist for Fifth Third Bank, in an email. “We’ve been through worse and survived — including a pandemic” in 1918.

But for now, the economy overall is contractin­g. Rapidly.

Goldman Sachs estimates that the nation’s gross domestic product will plunge by 34% in the coming quarter while joblessnes­s soars to 15% by June, which would be the highest level since the depths of the Great Depression

in the 1930s. In this case, the downturn has been engineered to slow the spread of disease. Restaurant­s and bars have been shut down or reduced to takeout only. Offices have sent white-collar workers home. Theaters are closed. Sports and conference­s and convention­s are canceled.

So at least for the moment, hiring has dropped to just about zero for many jobs, including waiters, receptioni­sts, maintenanc­e workers and ticket-takers. Even Lyft and Uber drivers find few takers.

Yet many kinds of services are in suddenly high demand. The grocery stores and big retailers are crowded, their warehouses and distributi­on centers frenzied. And some restaurant­s that had always specialize­d in takeout and delivery have ramped up to meet higher demand.

As the first wave of shutdowns started about two weeks ago, their hiring jumped — and it has not yet slowed, according to a sampling of companies.

Kroger has hired more than 2,000 people in its Atlanta division, which includes Georgia, South Carolina and eastern Alabama, said Sherri Simmons, company spokeswoma­n. “There are plans to hire an additional 400 in the coming weeks,” she said.

Pizza Hut, which has 116 restaurant­s in metro Atlanta, has cast out the net for 70 more employees, according to a spokeswoma­n.

CVS “plans to accelerate” its plans to hire 50,000 workers nationally, according to spokesman Joe Goode.

The pharmacy has thus far received 51,000 applicatio­ns and hired more than 2,400 people, most of them in retail and distributi­on jobs, he said. “In Georgia, we have had 35 hourly hires into our area distributi­on center.”

The need for speed has meant using more phone interviews and online “job tryouts,” he added. CVS is also hiring former employees of Delta Air Lines, the Gap, Hilton and Marriott, “tapping into our clients’ workforce which may have been impacted by the sudden downturn.”

Another sign of the shift is captured by Allstate. Customers who insure their private vehicles are typically not covered if they use them for business. Because so many people are now doing jobs where they deliver items, the insurance company is automatica­lly extending coverage to those situations.

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 ?? HYOSUB SHIN / HYOSUB.SHIN@AJC.COM ?? As the spread of the coronaviru­s has forced retailers across the country to shut down, Perimeter Mall looks nearly empty on a recent weekday. Some of the workers idled by retail cutbacks are finding “gig” jobs, at least temporaril­y, such as with delivery services.
HYOSUB SHIN / HYOSUB.SHIN@AJC.COM As the spread of the coronaviru­s has forced retailers across the country to shut down, Perimeter Mall looks nearly empty on a recent weekday. Some of the workers idled by retail cutbacks are finding “gig” jobs, at least temporaril­y, such as with delivery services.

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