The Atlanta Journal-Constitution

Safety key to restoring Ga. tourism

Simple but critical measures can help keep travelers safe.

- By Mark Jaronski Mark Jaronski is deputy commission­er of Explore Georgia, the tourism division of the Georgia Department of Economic Developmen­t.

Georgia is not only our home, it’s also a popular tourism destinatio­n with diverse “assets,” ranging from the mountains to the coast, that attract millions of travelers every year. In 2019, Georgia welcomed a record 152.3 million visitors. These travelers visited museums and attraction­s in Atlanta, strolled the Savannah riverfront, escaped to the natural wonders of North Georgia and the Golden Isles, and discovered our historic downtowns and rural communitie­s. With each hotel stay, meal, local shop purchase and activity, visitors to and within the state boosted local economies and created jobs for Georgians.

Tourism is an unsung hero of Georgia’s economy. In 2019, the industry played a nearly $ 69 billion role in our economy and supported 484,056 jobs throughout the state. Tourism positively affects each of Georgia’s 159 counties.

In the wake of COVID- 19, our tourism industry was dealt the toughest challenges it has ever seen. In just seven months, the pandemic has resulted in a revenue loss of more than $ 9.6 billion in tourism- related spending for Georgia. Passenger traffic at Hartsfield- Jackson Internatio­nal Airport plummeted and hotel rooms across the state saw far too much vacancy. The leisure and hospitalit­y industries were, by far, hardest hit and continue to be a significan­t source of the current unemployme­nt rate. Restoring the tourism industry is essential to Georgia’s economic recovery.

Explore Georgia is the tourism division of the Georgia Department of Economic Developmen­t. Throughout the pandemic, our team has worked to understand how the industry was being affected, where it is headed and how to get ahead of the curve. By evaluating industryle­ading research, we’ve gained powerful insights that are informing and guiding our decisions. Even at times like this, travel lives in our hearts and minds. Data shows that many of us are taking trips and seeking experience­s that keep ourselves and others safe. It’s clear that safety is paramount and has a significan­t impact on where travelers choose to visit, stay and spend their money. When people feel safe in their own community, people feel safe traveling farther from home. As we lay the foundation for recovery, we are counting on business owners and residents across the state to follow safe practices and play an important role in helping us restore Georgia’s nearly $ 69 billion tourism economy.

One way we’re welcoming travelers back to our communitie­s is by reopening our nine state Visitor Informatio­n Centers, which closed in March. We have taken many precaution­s to keep our staff and visitors safe, including installing new protective barriers, removing touchpoint­s, posting social distancing signage and hand- washing reminders, wearing masks, and enhancing cleaning protocols.

The safety measures we have in place at our centers support the Georgia Safety Promise, a statewide campaign from Gov. Brian Kemp’s office and the Georgia Department of Public Health. The Promise encourages businesses and the public to agree to simple, but critical, measures that will keep Georgians safe from COVID- 19 and minimize spread of the virus. The Georgia Safety Promise helps instill the very consumer confidence that we need for the tourism industry to recover. It empowers business owners and consumers to keep each other safe. It will keep Georgia’s economy open for business.

By wearing masks, washing hands and surfaces, keeping social distance, and staying home when sick, we can create a comfortabl­e and welcoming environmen­t for travelers. And the attraction­s, restaurant­s, shops, accommodat­ions and all the unforgetta­ble experience­s we love here in Georgia will be around for years to come.

I’ve spent my entire career in the tourism and hospitalit­y industry, and I’ve seen that time and again, travel has come back from every recession. There is simply no substitute for traveling to spend quality time with family and friends and from traveling to do business in person. When the COVID- 19 pandemic ends — and it will — travel will return. Until then, we need each business and resident across the state to follow the simple health measures that will keep our visitors safe.

As visitors return to exploring Georgia like they have before, Georgia’s tourism industry will be ready every step of their journey.

In the wake of COVID- 19, our tourism industry was dealt the toughest challenges it has ever seen. In just sevenmonth­s, the pandemic has resulted in a revenue loss of more than $ 9.6 billion in tourism- related spending for Georgia. ... Hotel rooms across the state saw far toomuch vacancy.

 ?? EXPLORE GEORGIA ?? TheBrassto­wnBaldvisi­tors center normallyho­sts thousandso­f travelersa­nnuallywho­come tosee Georgia’s tallest mountain amid the Chattahooc­hee- OconeeNati­onal Forest.
EXPLORE GEORGIA TheBrassto­wnBaldvisi­tors center normallyho­sts thousandso­f travelersa­nnuallywho­come tosee Georgia’s tallest mountain amid the Chattahooc­hee- OconeeNati­onal Forest.
 ??  ?? Mark Jaronski
Mark Jaronski

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