The Atlanta Journal-Constitution

WALMART TO LAUNCH DELIVERY SERVICE FOR OTHER BUSINESSES

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Walmart said Tuesday it will start farming out its delivery service, using contract workers, autonomous vehicles and other means to transport rival retailers’ products directly to their customers’ homes as fast as just a few hours.

What’s happening

The nation’s largest retailer said it will dispatch contract workers from its Spark delivery network, which was launched in 2018, to merchants’ stores to pick up items and then bring them to shoppers. Over the past year, Walmart has doubled Spark’s coverage to more than 500 cities nationwide, providing access to more than 20 million households.

Walmart aims to tap into its ties with local communitie­s, particular­ly businesses in rural areas that have struggled to provide their own delivery services.

What it means

The strategy will pit Walmart against delivery services run by the likes of Uber and Doordash. And it comes as Walmart moves to expand its sources of profits and revenues beyond its core retail businesses.

It echoes Amazon’s diversific­ation move with its Amazon Web Services cloud computing unit, which the online behemoth built for itself and now sells to other businesses.

Why it’s happening

The moves are happening as the pandemic has deepened shoppers’ appetite for speedier deliveries, putting more stress on smaller retailers that can’t meet their expectatio­ns. Walmart itself has been relying on Doordash and other crowd-sourcing services as well as its workers to serve its customers.

But it has also been expanding its Spark platform that until now has not delivered non-walmart goods.

Walmart said the delivery service, Walmart Golocal, has already signed a number of deals with national and smallbusin­ess clients, although it did not name them.

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