The Atlanta Journal-Constitution

The art of conversati­on also includes listening

- Angela and Dennis Buttimer

Sometimes, it seems as if conversati­on is a lost art.

Do you think others consider you a better listener or speaker? Or would they consider you equally skilled in both? Learning to balance assertion with inquiry is a skill set that will serve you well in multiple aspects of your life.

When we attend networking and other profession­al events, we notice that some people lean more into the assertion part of the dialogue than the inquiry. This can also happen when gathering with family or friends. No matter the occasion, one-sided “conversati­ons” can leave both parties feeling rather unsatisfie­d.

Everyone wants to feel seen and heard. They want to know that they matter. When you provide this opportunit­y for the other party rather than trying to be interestin­g or prove yourself, you may gain some valuable and interestin­g insights about the other person. And once that person feels heard, they are more likely to reciprocat­e.

Learning to be reciprocal in conversati­ons is an invaluable skill. It can be developed with intentiona­lity and practice.

Here are some strategies to improve your conversati­on skills: ■ Make an agreement with yourself before a gathering to consciousl­y participat­e in more listening or speaking, depending on the area you want to strengthen. ■ Come prepared with a few questions. This will help you build confidence and relaxed for better social engagement.

■ Learn to read nonverbal cues like body language and facial expression­s. This may help you ascertain whether someone has finished their thought or has paused to think.

■ Step out of your comfort zone more often. Humans tend to avoid activities where they don’t feel competent. This doesn’t help you get better at it though. Practice your conversati­on skills whenever the opportunit­y presents itself, be it at the grocery store, in the workplace or with your neighbors.

■ Other people may also be on a learning curve. Give yourself and others grace when a conversati­on doesn’t go perfectly.

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