The Bakersfield Californian

HINTS FROM HELOISE

TIPS FOR TODAY’S BUSY CONSUMERS

- PRACTICAL, DEPENDABLE Send your hints to Heloise@ Heloise.com or mail them to Heloise, P.O. Box 795000, San Antonio, TX 78279-5000.

Dear Readers: Today’s Sound Off is about auto repairs:

Dear Heloise: I took my car in for some repair work when I heard a knocking sound. The first garage told me I needed an oil change, new air filter and several more items for a total of $1,200. I was floored! I took the car to a second garage, and they said my oil was fine and that my air filter was only five months old and did not need changing. The knocking sound was repaired for less than $70.

I’m furious that someone tried to charge me for work I did not need to have done. My car is only three years old and was bought new, so I thought $1,200 was rather high for repairs.

Why do so many businesses try to take advantage of women? Clearly I’m not a mechanic and neither are any of the women I know, so I guess some places think we’re easy pickings. Needless to say, the 80/20 rule applies here. If you like something, you will probably tell 20% of the people you know. If you don’t like it, you’ll tell everyone. If businesses want to stay in business, the best way is to offer honest service.

— Margaret K., Orlando, Florida

Margaret, you can always report a business to the Better Business Bureau. If they get enough complaints, they can investigat­e the situation.

I’m sorry to say, price gouging happens, especially for those who need to depend on others for knowledge that they don’t have. You did the right thing by getting a second opinion, and thankfully got a better deal. — Heloise

Dear Heloise: I read your column in the Sidney Daily News.

Here is my hint: I knit and crochet to gift or donate. People give me their yarn frequently. Sometimes it smells bad from being stored or from being in a house where people smoke. Before handling it to make something, I put it in a zippered lingerie bag so it doesn’t tangle. Then I toss it in the washer and dryer. That way it’s pleasant to use and fresh to give away.

— Pat P., Sidney, Ohio

Dear Heloise: With more people traveling, I have hints to make their trip a little safer.

Always do your homework before you go. Check the travel advisory at the U.S. Department of State’s website (travel.state. gov). Always leave an itinerary and hotel informatio­n with family and friends. If you find yourself in trouble, contact the closest U.S. Embassy.

— Drake W., Alexandria, Virginia

Drake, that’s very good advice. If you take medication, be sure it’s in a prescripti­on bottle with your doctor’s name on it. — Heloise

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