The Boston Globe

Disability benefits denied due to job list from 1977

Claimants are pointed toward obsolete fields

- By Lisa Rein

He had made it through four years of denials and appeals, and Robert Heard was finally before a Social Security judge who would decide whether he qualified for disability benefits. Two debilitati­ng strokes had left the 47-year-old electricia­n with halting speech, an enlarged heart, and violent tremors.

There was just one final step: A vocational expert hired by the Social Security Administra­tion had to tell the judge if there was any work Heard could still do despite his condition. Heard was stunned as the expert canvassed his computer and announced his findings: He could find work as a nut sorter, a dowel inspector, or an egg processor — jobs that virtually no longer exist in the United States.

“Whatever it is that does those things, machines do it now,” said Heard, who lives on food stamps and a small stipend from his parents in a subsidized apartment in Tullahoma, Tenn. “Honestly, if they could see my shaking, they would see I couldn’t sort any nuts. I’d spill them all over the floor.”

He was still hopeful the administra­tive law judge hearing his claim for $1,300 to $1,700 per month in benefits had understood his limitation­s.

But while the judge agreed that Heard had multiple, severe impairment­s, he denied him benefits, writing that he had “job opportunit­ies” in three occupation­s that are nearly obsolete and agreeing with the expert’s dubious claim that 130,000 positions were still available sorting nuts, inspecting dowels, and processing eggs.

Every year, thousands of claimants like Heard find themselves blocked at this crucial last step in the arduous process of applying for disability benefits, thanks to labor market data that was last updated 45 years ago.

The jobs are spelled out in an exhaustive publicatio­n known as the Dictionary of Occupation­al Titles. The vast majority of the 12,700 entries were last updated in 1977. The Department of Labor, which originally compiled the index, abandoned it 31 years ago in a sign of the economy’s shift from blue-collar manufactur­ing to informatio­n and services.

Social Security, though, still relies on it at the final stage when a claim is reviewed. The government, using strict vocational rules, assesses someone’s capacity to work and if jobs exist “in significan­t numbers” that they could still do. The dictionary remains the backbone of a $200 billion disability system that provides benefits to 15 million people.

It lists 137 unskilled, sedentary jobs — jobs that most closely match the skills and limitation­s of those who apply for disability benefits. But in reality, most of these occupation­s were offshored, outsourced, and shifted to skilled work decades ago. Many have disappeare­d altogether.

Since the 1990s, Social Security officials have deliberate­d over how to revise the list of occupation­s to reflect jobs that actually exist in the modern economy, according to audits and interviews. For the last 14 years, the agency has promised courts, claimants, government watchdogs, and Congress that a new, state-of-the art system representi­ng the characteri­stics of modern work would soon be available to improve the quality of its 2 million disability decisions per year.

But after spending at least $250 million since 2012 to build a directory of 21st century jobs, an internal fact sheet shows, Social Security is not using it, leaving antiquated vocational rules in place to determine whether disabled claimants win or lose. Social Security has estimated that the project’s initial cost will reach about $300 million.

 ?? MARK MAKELA/WASHINGTON POST ?? Laura Parsons of Fortescue, N.J., appealed a disability benefits denial based on outdated jobs she was told she could do.
MARK MAKELA/WASHINGTON POST Laura Parsons of Fortescue, N.J., appealed a disability benefits denial based on outdated jobs she was told she could do.

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