APPLE SAYS SOFTWARE, APPS BEHIND IPHONE OVERHEATING

Apple Inc. on Saturday said that recent claims of new iPhones getting too hot to the touch are due to a software-related bug and that fixes are coming soon. The company said the device can get warm in the first few days as the device works overtime to get set up and restore a user’s data, due to a bug in the latest iOS 17 software, and because of some thirdparty apps overloading the system. “The device may feel warmer during the first few days after setting up or restoring the device because of increased background activity,” Apple said in a statement. “We have also found a bug in iOS 17 that is impacting some users and will be addressed in a software update.” Apple said it is working with developers behind the apps causing the iPhone to overheat and that fixes are in the process of being released. Some users have identified apps such as Instagram and Uber as being problematic. Apple denied that the problem is related to the hardware of the iPhone 15 Pro line. It said that the upcoming software fix will not involve slowing down the processor of the latest models. The latest high-end device includes a titanium frame, a first for the iPhone, as well as an A17 Pro chip with an enhanced graphics component for improved gaming. Some researchers said those hardware changes could have contributed to the issue. Hundreds of users have complained on social media and to Apple support that their new iPhone 15 Pro and iPhone 15 Pro Max can feel abnormally hot to the touch. Apple didn’t say when the iOS 17 software update would be available or which version it would carry.