Am­bu­lance com­pany goes above call of duty

The Boyertown Area Times - - LOCAL NEWS - By Gil Co­hen For Dig­i­tal First Me­dia

Most peo­ple view an am­bu­lance as just a ve­hi­cle that trans­ports sick or in­jured pa­tients to the hospi­tal. The men and women who staff Boy­er­town Lions Com­mu­nity Am­bu­lance Ser­vice. view them­selves dif­fer­ently.

Case in point. Re­cently, an 86-year-old male, hooked up to a car­diac heart mon­i­tor, sits on his couch at his home in Dou­glas Town­ship. At­tend­ing him are per­son­nel from the Boy­er­town Am­bu­lance. The crew ad­min­is­ters oxy­gen, takes his blood pres­sure and ex­tracts a blood sam­ple. His 74-year-old wife be­gins to sob. A squad mem­ber no­tices, goes to the woman’s side and places an arm on her shoul­der to com­fort her.

Later, upon ar­rival at the hospi­tal, the hus­band goes into car­diac ar­rest. At this point, the wife be­comes hys­ter­i­cal. Once again, am­bu­lance per­son­nel come to her aid. They es­cort her to a chair, sit with her to com­fort and calm her, and await re­sults from the hospi­tal physi­cians. Fif­teen min­utes, a doc­tor comes out of the emer­gency room. “They were suc­cess­ful in sav­ing the man’s life,” he re­ported. Upon hear­ing the news, am­bu­lance per­son­nel wish the best to the woman and her hus­band and re­turn to their sta­tion.

For the wife, the com­fort and car­ing re­sponse of am­bu­lance per­son­nel in her time of cri­sis meant a great deal to her.

On a re­cent Fri­day af­ter­noon, the woman paid a visit to the am­bu­lance sta­tion on 2nd Street. “I just want to show my thanks for com­ing to my hus­band’s aid,” she told Ryan Billings, newly ap­pointed di­rec­tor of med­i­cal ser­vice. “And I wanted to show my ap­pre­ci­a­tion for how the am­bu­lance per­son­nel went above and beyond the call of duty to make sure I was okay.” She then handed Billings a box of donuts to “How is he do­ing?” in­quired Billings. “He is do­ing well,” said the wife,” but he’s on a lot of med­i­ca­tion. God was cer­tainly on our side that day.” Billings stood up from his desk, shook her hand and thanked her for the donuts. “Please give him our very best,” he said.

This was not the first time that a grate­ful res­i­dent has paid a visit to the am­bu­lance sta­tion to ex­press his or her thanks for the squad’s car­ing ser­vice. Since he has been with Boy­er­town Am­bu­lance, over a dozen times res­i­dents have come to the sta­tion to thank per­son­nel for aid­ing their loved ones, he re­called. “We want our res­i­dents to know that we care about them and that they are more than wel­come to come to our sta­tion, meet the crew, look at our med­i­cal equip­ment and ask us ques­tions.”

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