The Columbus Dispatch

Credit card rewards are playing harder to get

- Ben Steverman

Citigroup just unveiled an updated version of its premium credit card, the Citi Prestige. The new card is made of metal-like its direct competitor­s, Chase Sapphire Reserve and American Express Platinum-and comes with attractive perks including free nights at hotels, an annual $250 air travel credit, and a sign-up bonus of 75,000 points, which, according to Citi, are worth $935 in air travel.

There’s a catch, though: To get those 75,000 points, cardholder­s must spend $7,500 on the card in the first three months.

That’s a dramatic increase from the Prestige’s previous minimum of $4,000 over the same time frame. Citi, the world’s largest issuer of credit cards, isn’t the only bank making it harder to qualify for sign-up bonuses. When American Express relaunched its Platinum card in March, the minimum spending requiremen­t jumped from $3,000 to $5,000.

Spending a couple thousand dollars a month on a card is no problem for the affluent, globe-trotting customers who are the traditiona­l audience for premium cards. But it’s a much heavier lift for the younger customers who have recently been flocking to the cards.

“It’s going to considerab­ly shrink the size of the audience that would be receptive to that card,” said Matt Schulz, senior analyst at CreditCard­s. com. “That’s probably the point.” The minimum spending requiremen­t shows whom Citi is targeting with the new offer, he said, and “it’s clearly not your average credit card holder.”

A Citi spokeswoma­n declined to comment on the Prestige’s spending requiremen­t.

When Chase released its Sapphire Reserve card last year with a sign-up bonus of 100,000 points, it was such a hit with consumers that the bank temporaril­y ran out of metal to make the cards. That popularity came with a shortterm cost, however: JPMorgan Chase Chief Executive Officer Jamie Dimon said the cards’ perks ended up cutting the bank’s fourth-quarter profit by up to $300 million.

Chase’s new card set off a rewards war among major U.S. banks, each competing to win customers with more generous perks. U.S. Bancorp introduced a premium rewards card, the Altitude Reserve, in May. After relaunchin­g the Amex Platinum, American Express said it spent $1.9 billion on rewards in the second quarter, the most in at least nine years, while adding 2.7 million new cardholder­s.

While banks compete for new customers, they also want to make sure they’ll ultimately make money on them. It’s a delicate balance.

By requiring a minimum spend, banks hope “to jumpstart your use of the card and hopefully make it your go-to card,” said John Ganotis, founder of Credit Card Insider. Raising the minimum brings in more interchang­e fees-the small percentage of each credit card transactio­n retailers pay to banks and card networks-and also potentiall­y boosts interest payments on any debt customers run up. Another goal of raising the minimum, Ganotis said, may be scaring away so-called credit card churners, people who open multiple cards to collect bonuses but don’t become loyal customers.

“The minimum spending requiremen­t shows whom Citi is targeting with the new offer; it’s clearly not your average credit card holder.”

— Matt Schulz, senior analyst at CreditCard­s.com

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