The Columbus Dispatch

Kroger latest grocer to plan restaurant

- By JD Malone

Kroger’s business is food, not just groceries.

This is playing out in all sorts of ways, from the Cincinnati-based company testing meal kits in a few stores to investment­s in online ordering and a new concept store here in central Ohio, Fresh Eats.

The latest twist for Kroger is a full-service restaurant attached to a new store in northern Kentucky, according to online job postings and various media accounts.

Kroger, which released its

second-quarter earnings Friday, declined to discuss the restaurant. However, a recent discussion its chief financial officer, Mike Schlotman, had with analysts at investment firm Oppenheime­r points to the company’s strategy of tapping into as many foodrelate­d opportunit­ies as possible.

“One of the things we have been talking about is, anything, anytime, anywhere,” Schlotman said during the talk, which is available on Oppenheime­r’s website.

According to a report from market-research firm Mintel, the gigantic grocery industry — $649 billion in sales last year — is beset with all sorts of competitio­n, from new store formats and concepts, upstart companies looking for niche openings, meal kits and restaurant­s. A meal eaten out or delivered by, say, Blue Apron, one of the bigger meal-kit companies, is one that wasn’t purchased at Kroger or another grocer.

Supermarke­ts are looking for restaurant meal replacemen­ts, said Darren Tristano, a Chicago-based food service analyst formerly with Technomic.

“If customers don’t get those meals at Kroger, they will get them somewhere else,” Tristano said. The company’s stores attract a lot of traffic, so why not try something that keeps customers under their roof a little longer?

That customer base was one of the things Schlotman talked about with Oppenheime­r. Kroger stores, which span the country, draw more than 8 million customers every day, he said.

The idea of a restaurant is not a long stretch from the prepared-food courts that most grocers have been adding in recent years. Some grocers have some sort of food service. Wegmans, a chain based in New York state has had pubs in some of its stores for years. Giant Eagle has a full-service restaurant in its store in Bexley and other markets.

“They need to find additional ways to generate revenue, and they have a customer base coming in anyway,” Tristano said.

Case in point: Costco, a warehouse club chain, rang up $670 million in sales last year at its 455 in-store restaurant­s, which mostly serve hot dogs and pizza, according to Nation’s Restaurant News, a trade publicatio­n. That made Costco No. 62 on NRN’s Top 100 list of restaurant­s by sales, bigger than Tim Hortons, White Castle or Ruth’s Chris Steak House.

The test of a restaurant also shows how Kroger is always looking for ways to compete. Schlotman talked to Oppenheime­r about how competitio­n has gotten tougher through the years and how Kroger, the biggest traditiona­l grocer in the U.S., wants to be the one taking it to its competitor­s.

“We have pivoted and transition­ed a lot,” he told analysts. “There isn’t a competitor that we don’t know a lot about.”

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