The Columbus Dispatch

Tips for returning gifts

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Don’t open the box. You might have to pay a restocking fee. In addition, computer software, CDs and DVDs generally aren’t returnable once opened, unless they’re defective.

Keep those gift receipts and make sure you don’t toss them out with the wrapping paper.

Check return policies and note any time limits.

Bring ID. Some chains, including Best Buy and Victoria’s Secret, use computeriz­ed returnauth­orization systems to detect abuse and make sure you aren’t a serial returner. Consumer Reports.

Apple Store. Apple tries to convince you that you need a new iPhone before your current model gets out of the box, it seems. As rapidly as a new iOS update beckons, you have just 14 days to decide whether you’re happy with your purchase. You must have a receipt to do an exchange or return. And you cannot return if you didn’t buy it directly from an Apple Store or Apple online. Items purchased online between Nov. 15 and Dec. 25 may be returned through Jan. 8, 2018.

Barnes & Noble. The bookseller gives you two weeks to return items bought online or in-store if you want a refund. But the items must be unopened, with receipt. You pay for shipping if mailing a returned item. With a gift receipt, you have 60 days to return for a store credit or a B&N gift card. Purchases made Nov. 14 through Dec. 31 are refundable or exchangeab­le through Jan. 31, 2018.

Best Buy. Best Buy gives you a 15-day window for returning most items. The store requires proof of purchase and has a 15 percent restocking fee on certain items, including drones and some digital cameras and lenses. The company is a bit more charitable during the holiday season. Its return policy says items bought in November and December can be returned through Jan. 14, 2018.

Forever 21. Don’t wait until you’re 22 to decide you don’t like that outfit. You must make your returns within 30 days of purchase online or in-store to get an exchange or a refund. If you return by mail, you’ll pay for the shipping. For holiday purchases, gift items purchased online after Nov. 13 are valid for return through Jan. 7, 2018, or within 30 days from the shipping date — whichever comes later. Items must be unworn and unwashed, and have the original tags attached.

GameStop. You have 30 days for returns but just seven days for returns of pre-owned items. Receipts are required. With a gift receipt, items qualify only for exchanges or store credit.

Kmart. The chain allows 30 days for returns with a receipt. With a gift receipt, you can only exchange or get store credit. No refunds. Many items, including music, movies, software and video games, are not eligible for return if their packages are opened. For holiday gifts, items bought from November through Dec. 24 can be returned through Jan. 31, 2018.

Sears. Returns must be made within 30 days and with a receipt. With a gift receipt, you get an exchange or a gift card. Some items, including consumer electronic­s, space heaters, and grills, will have a 15 percent restocking fee if used and if they are not in their original packaging. For holiday returns, merchandis­e purchased from November through Dec. 24 can be returned through Jan. 31, 2018.

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