Lawsuit filed over L.L. Bean’s 1-year return limit
CHICAGO — An unhappy customer is suing L.L. Bean over its new return policy, claiming the company broke a vow to customers.
The lawsuit in federal court in Chicago contends customers bought items because of L.L. Bean’s unlimited “satisfaction” guarantee. The lawsuit accuses L.L. Bean of breach of warranty.
The Maine-based retailer announced Friday it’s imposing a one-year limit for most returns, because it says too many people are abusing the system. the Boston Herald in a five-hour bankruptcy auction held Tuesday.
The bid needs approval from a bankruptcy court judge, and a hearing is scheduled for Friday.
Digital First owns hundreds of publications, including the Lowell Sun and Sentinel & Enterprise of Fitchburg in Massachusetts.
Job cuts are expected. The Herald has around 240 employees, and previous bidders agreed to keep at least 175.
Herald publisher Patrick Purcell previously cited declining revenue, digital media and growing competition in the decision to file for Chapter 11 bankruptcy. third quarter as new CEO Dara Khosrowshahi moves to make the company profitable ahead of a planned initial public stock offering sometime next year.
The full-year loss grew from $2.8 billion in 2016, a year with results skewed by a gain from the sale of Uber’s unprofitable business in China. Uber also said its U.S. ride-hailing market share fell from 82 percent at the start of last year to 70 percent in the fourth quarter. Uber said the share has now stabilized.
Gross revenue for the year rose 85 percent over 2016, to $37 billion. For the fourth quarter, Uber’s net loss was $1.1 billion, down from $1.46 billion it lost in the third quarter. “Stone” in their name, putting it in a large font on the side of their cans and in their new marketing.
“Stone, known for being the antithesis to ‘Big Beer,’ has long waved a flag of bold character, individualism and independence,” Stone Brewing said in a press release. “The craft beer pioneer feels that it has no choice but to combat MillerCoors’ aggressive marketing moves, which abandon Keystone’s own heritage by falsely associating with the one true STONE®.”
“Keystone’s rebranding is no accident,” said Dominic Engels, Stone Brewing CEO. “MillerCoors tried to register our name years ago and was rejected. Now its marketing team is making 30-pack boxes stacked high with nothing but the word ‘STONE’ visible. Same for Keystone’s social media, which almost uniformly has dropped the ‘Key.’ We will not stand for this kind of overtly and aggressively deceptive advertising. Frankly, MillerCoors should be ashamed.”