The Columbus Dispatch

Amazon says tech gadgets popular on Prime Day

- By Anne D’Innocenzio

NEW YORK — Amazon poked fun at the early glitches it saw with Prime Day, though it said shoppers still found plenty to buy. Analysts, meanwhile, saw other things Amazon could have done better, like discountin­g more fashion brands and taking more advantage of its acquisitio­n of Whole Foods.

Early problems Monday sent shoppers to social media to complain after their attempts to click on Prime Day deals returned only images of dogs with an apologetic message. The snags were an embarrassm­ent for the tech company on the much-hyped shopping holiday it created.

“It wasn’t all a walk in the (dog) park, we had a ruff start — we know some customers were temporaril­y unable to make purchases,” Amazon said in a statement.

But Amazon touted Prime Day growth and said shoppers still found lots to buy, with tech gadgets in particular among the most popular. It said top sellers included some of its own devices — the Fire TV stick with Alexa Voice Remote, Echo Dot and Fire 7 tablet with Alexa. Others included a water filter for hiking and the multi-use Instant Pot.

The hiccups, though, could have sent shoppers elsewhere during a key period for Amazon to sign up new Prime members. It recently announced that the cost of Prime membership would go up, and the shopping day is a way to prove the value. Many other chains offered sales and promotions to try to capitalize on the day. And industry observers said Amazon could have done a better job in several areas, such as offering personaliz­ed recommenda­tions.

While Amazon doesn’t disclose sales figures for Prime Day, Deborah Weinswig, CEO of Coresight Research, had estimated before it began that it will generate $3.4 billion in sales worldwide, up from an estimated $2.4 billion last year.

Prime Day also lasts six hours longer than last year and includes four new countries.

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