The Columbus Dispatch

Nearly half of cellphone calls will be scams by 2019

- By Hamza Shaban

Nearly half of all cellphone calls next year will come from scammers, according to First Orion, a company that provides phone carriers and their customers caller ID and call-blocking technology.

The Arkansas-based firm projects an explosion of incoming spam calls, marking a massive leap from 3.7 percent of total calls in 2017 to more than 29 percent this year, to a projected 45 percent by early 2019.

The barrage of fraudulent calls has taken a more dire turn in recent months, as scammers have targeted immigrant communitie­s with urgent calls claiming ambiguous legal trouble.

Across several U.S. metropolit­an areas with large Chinese population­s, scam callers have posed as representa­tives of the Chinese embassy while trying to trick Chinese immigrants and students into revealing their credit card numbers. The scammers told people that they have a package ready to be picked at the Chinese consulate office, a first step in a ruse, or that they need to turn over informatio­n to resolve a legal issue, according to the Federal Trade Commission.

Other prominent spam calls involve fraudsters pretending to be a representa­tive from a bank, a debt collector or cable company.

The Internal Revenue Service has also warned taxpayers about phone scams. Callers use telephone numbers that mimic actual IRS assistance centers, claim to be IRS employees and use fake names and phony badge numbers. The IRS says that victims are falsely told they owe money to the government and are urged to pay up through a gift card or wire transfer. Scammers may also take advantage of the devastatio­n caused by Hurricane Florence, the IRS warned.

Scammers also trick people into answering their calls with a scheme known as neighborho­od spoofing, in which they manipulate caller ID informatio­n so that their actual phone number is masked. Instead, the calls appear to have been placed locally. A person looking at their caller ID will see a number that matches their own area code, as if the caller is a neighbor or a relative. Because the number appears familiar, people are more likely to answer the call.

Certain apps can block calls from known scammers, but First Orion noted that the tools can be ineffectiv­e if fraudulent callers use numbers that aren’t already blackliste­d.

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