Former moderator sues Meta’s Facebook

KAMPALA, Uganda – A man who says he is “destroyed” after working as a content moderator for Facebook has filed a lawsuit accusing the company of human trafficking Africans to work in an exploitative and unsafe facility in Kenya.

The case against Meta Platforms, the Menlo Park, California, company that owns Facebook, and Sama, a San Francisco subcontractor, was lodged Tuesday with a court in the Kenyan capital, Nairobi.

Daniel Motaung's petition “calls upon Kenya's courts to order Facebook and its outsourcing companies to end exploitation in its Nairobi moderation hub, where content moderators work in dangerous conditions,” said a statement by Foxglove, a London-based legal nonprofit that supports Facebook content moderators.

The first video Motaung watched as a Facebook moderator was a video of someone being beheaded, he told reporters Tuesday.

He stayed on the job for roughly six months, after relocating from South Africa to Nairobi in 2019 for the work. Motaung says he was dismissed after trying to spearhead efforts to unionize at the facility.

Motaung said his job was traumatizing and he now has a fear of death.

“I had potential,” Motaung said. “When I went to Kenya, I went to Kenya because I wanted to change my life. I wanted to change the life of my family. I came out a different person, a person who has been destroyed.”

Motaung says in his filing that once he arrived in Kenya for that work, he was told to sign a nondisclosure agreement and his pay was less than promised, with one monthly paycheck that was 40,000 Kenyan shillings, or roughly $350.

The lawsuit notes that Sama targets people from poor families across Kenya, South Africa, Ethiopia, Somalia, Uganda and other countries in the region with “misleading job ads” that fail to disclose that they will be working as Facebook content moderators or viewing disturbing content that exposes them to mental health woes.