The Columbus Dispatch

Billion-dollar Columbus tourism ‘not quite back,’ but we’re on an upswing

- Your Turn Brian Ross Guest columnist

At a time when cities across the country are uniting to celebrate the value travel holds for our economy, businesses, communitie­s and personal wellbeing, I want to share with you, our community, the value of tourism and what Experience Columbus is doing to represent you.

Tourism dollars are significan­t to our local economy. In fact, one of our strategic framework pillars at Experience Columbus is economic and human developmen­t. Tourism has historical­ly supported 78,600 jobs in Franklin County, and in 2019, tourism generated around $7.6 billion in direct visitor spending here in Columbus. Those are no small numbers.

Visitors pay $1.35 billion in local, state and federal taxes to support the arts, human services and economic developmen­t in Franklin County.

Simply put, a thriving tourism economy helps keep your taxes lower, keeps your favorite restaurant­s, attraction­s and local businesses open and makes our city a vibrant destinatio­n for locals, visitors and businesses considerin­g Columbus.

The hardships brought on by the COVID-19 pandemic have spurred innovation and creativity throughout Columbus, and I couldn’t be prouder of the way our city has remained resilient, flexible and supportive during the challenges of the last two years.

While the tourism industry in Columbus is not quite back to the numbers we were accustomed to achieving PRE-COVID, we’re happy to report that we’re on the upswing and working toward a strong recovery.

At our recent annual meeting, which took place in person for the first time in two years, we were able to report steadily rising citywide occupancy rates, bed tax dollars and partnershi­p engagement.

In fact, Experience Columbus is seeing an increase in meetings and convention­s coming to the city, with 34 citywides scheduled in 2022 – two more than in 2019.

And as we anticipate the future of travel and tourism in Columbus, we have also committed to making the industry more equitable.

From our Diversity Apprentice­ship Program, which places BIPOC (Black, Indigenous, and people of color) apprentice­s in organizati­ons throughout our city (with guaranteed manager-level positions after program completion), to our CBUS Soul initiative, which spotlights local Black-owned businesses and events that highlight Black art and culture in Columbus, Experience Columbus is serious about addressing underrepre­sentation in the tourism industry.

Our neighborho­ods and people are vibrant and diverse, and we believe that our industry should reflect the community we serve.

As we look to the future, two major events will bring Columbus national and global attention and will have a lasting impact on our city.

The Profession­al Convention Management Associatio­n, the world’s largest community for business events strategist­s, will hold its Convening Leaders Conference in Columbus in January 2023, and the U.S. Conference of Mayors Annual Meeting will take place in June 2023.

We’re also thrilled that the Hilton expansion – “Tower 402” – is expected to open this year, adding 1,000 rooms to our city’s capacity and further amplifying Columbus as a competitiv­e player in the meetings and convention­s space.

When it comes to leisure travel, research has shown that there is pent-up demand for travel – for new adventures and new places, even if it’s within your own city. Columbus is perfectly positioned to meet that demand: we’re within a day’s drive of half the U.S. population, and we offer a unique blend of neighborho­ods, attraction­s and experience­s.

So whatever your travel plans for the future look like – staycation, road trip or revenge trip abroad – know that travel matters for your well-being and for the destinatio­ns you’re visiting.

Brian Ross is president and CEO of Experience Columbus, the destinatio­n marketing organizati­on for the Columbus region.

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