The Commercial Appeal

Memphis’ Kruger churns out toilet paper

Economist: It’s not hoarding, it’s practicali­ty

- Ted Evanoff Memphis Commercial Appeal USA TODAY NETWORK – TENNESSEE

In this time of crisis, it’s no secret Americans cherish their toilet paper.

That’s why Walmart’s supplier of White Cloud toilet paper — the KTG USA mill in Memphis — is running strong.

Memphis Mayor Jim Strickland’s shelter-at-home executive order is set to take effect at 6 p.m. Tuesday for most of the city’s 650,000 residents.

But there’s no reason to hit the stores and hoard the rolls.

Memphis manufactur­ers, including Kruger Product’s KTG and Internatio­nal Paper, will stay open as essential suppliers of various must-have products. And even now, logistics firms are hiring to make sure trucks and depots keep handling essentials, such as the paper rolling out of Kruger’s mill.

“Our eight facilities across North America are working at full capacity and optimizing production to work with our customers to stock tissue products,” said a statement by Dino Bianco, Kruger Products’ chief executive officer.

Grocery chains throughout the nation have reported shoppers have cleared shelves of toilet paper. Psychologi­sts and economists have come up with a simple reason.

It isn’t really hoarding. It’s practicali­ty, reported New York Magazine, citing economist Jim Luke’s explanatio­n: American families usually buy toilet paper every few weeks, but the new phenomenon of social distancing means people are unsure when they’ll shop again. So stock up now.

Whether it is practicali­ty or simply seeing the next person in the check-out line with 200 rolls of White Cloud, it’s hard to say. For the time being, it’s been good business for Canada-based Kruger.

Its sprawling complex at 400 Mahannah has employed about 500 workers since the $316 million expansion in 2012. Kruger earlier bought the mill from Kimberly-clark.

What it takes to get the toilet paper and other products to store shelves are shipping containers made of cardboard.

Internatio­nal Paper, the nation’s largest maker of corrugated packaging, is also maintainin­g production.

IP is regarded as essential because many industrial and consumer-oriented companies box their products in the cardboard. In some companies, many individual boxes are loaded into larger cardboard boxes for delivery to stores and distributi­on centers.

“We’re continuing to keep our operations going around the globe,” said Adam Ghassemi, spokesman for Memphis-based Internatio­nal Paper.

IP’S 2,500 Memphis-area employees work chiefly in the head office buildings on Poplar Avenue. IP operates a box plant in the Memphis suburb of Olive Branch but no mills are located in the region.

While the headquarte­rs has not been shut down because of the coronaviru­s outbreak, employees have been given the option of working from home.

“The vast majority of people are choosing to work safely from home if their job allows it,” Ghassemi said.

The Memphis headquarte­rs oversees production, logistics, finance, procuremen­t and administra­tion for a company operating on four continents. IP is the largest manufactur­er based in Tennessee with 50,000 employees throughout the world.

Even before the virus outbreak preoccupie­d Americans, Internatio­nal Paper’s head office staff had given thought to how the far-flung company could manage in the event operations were disrupted in Memphis.

Other corporatio­ns have set in place and practiced similar business continuity plans.

“We had to figure out what was the safest thing to do for our team members,” Ghassemi said, noting because of IP’S continuity plans, “it has not been a huge task for us to work from home.”

Ted Evanoff, business columnist of The Commercial Appeal, can be reached at evanoff@commercial­appeal.com and (901) 529-2292.

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