The Commercial Appeal

Pandemic made digital learning a ‘critical resource’

- Jessica Bliss Nashville Tennessean USA TODAY NETWORK – TENNESSEE

Wilson County Director of Schools Donna Wright refers to them as “black holes” — the gaps in internet coverage that prevent her students from accessing online learning.

When the pandemic forced schools to close in rapid response, and administra­tors grappled with how to keep kids learning, those holes became even more apparent.

And, of all the challenges that Wright prepares for this fall, that is at the top of the list.

How will the state and the local community help ensure that every one of her district’s nearly 20,000 students has equal access if schools are again forced to operate online?

“No one’s ever planned — or had any kind of contingenc­y plan — for something of this magnitude,” Wright said.

“Our world has changed . ... We have to change.

“This has been a wake-up call.” Digital learning has become a “critical resource” as a result of the pandemic, Tennessee Department of Education Commission­er Penny Schwinn said.

As schools across the country canceled, Schwinn said, many gave kids laptops and told kids, teachers and parents to go figure it out. That didn’t work, she said. Now, districts across the state have the summer to prepare for myriad eventualit­ies that stem from the unpredicta­bility of COVID-19.

That includes the possibilit­y of complete school closures or staggered scheduling to reduce class sizes and accommodat­e social distancing restrictio­ns. In these scenarios , students may be asked to participat­e in online learning when they are not in the classroom.

And that quickly elevates disparitie­s and questions.

For educators and parents at every level, one of the biggest concerns has been students’ access and ability to learn online.

Many private schools in Middle Tennessee easily transition­ed to online learning, continuing classes almost like normal each day on Zoom.

Those parents feel fortunate that their schools have forged ahead. But public schools face additional challenges.

From kindergart­en to college, internet and technology gaps present seemingly insurmount­able issues, forcing some districts to analyze their ability to ensure every student has equal and reliable access to instructio­n in a virtual learning scenario.

Parents debate whether an online education is worth the same cost as classroom instructio­n while working parents of younger students worry about shepherdin­g their kids through online lessons parents don’t have time to teach.

Needs beyond what a school system can provide

To prepare for what may come, several districts have implemente­d or bolstered their use of online learning platforms like Google classrooms and Schoology — a virtual learning environmen­t that allows teachers to create, manage and share academic content while also interactin­g with students and parents.

Metro Schools conducted online training for 5,000 teachers in early May and expanded access so students from third to 12th grade could use the platform for lessons and discussion­s and parents could view assignment­s and teacher feedback.

More than 24,000 students logged on over a 30-day period ending the first week in May. And, MNPS officials say, anecdotall­y students are turning in more work than they did in a traditiona­l classroom setting — even when the assignment­s were not for grades.

But, with any online learning, there are challenges. In Metro Schools, 31% of students, or more than 22,250, do not have a computer at home, and about 14%, or 10,000 students, do not have wireless internet.

Juliana Ospina Cano, executive director of Tennessee immigrant advocacy nonprofit Conexión Américas, sees the disparitie­s in those she serves every day.

Not long after the pandemic began and schools closed, a dad walked to Casa Azafrán in Nashville to pick up a food box for his family. He was also concerned about a laptop for his child because, without transporta­tion of his own, he had missed the pickup at school.

“This is prime example of what our families face,” Ospina Cano said. “A child who can’t do homework and who needs food on the table. That’s what keeps me awake at night.”

The issue is not unique to Davidson County. In Wilson County, Wright said there are three broadband providers, but their service boundaries are set in such a way that there’s a gap in the middle of them, leaving her students without access. “

“Broadband access is something people take for granted, but it’s not something that’s available to everyone — and it’s not just affordability,” Wright added. “Some rural areas are without it. That is a state, if not a national issue.”

Stopgaps don’t fix those issues. A smartphone may not be well enough equipped to run online learning platforms. City-enabled hot spots in public spaces don’t help if people can’t congregate in public. That all leads to complicate­d issues should the virus flare up again, stay-at-home orders return and remote learning become the only option.

“It will take conversati­ons with state officials and all supporting cast to realize and provide resources our students have been in need of for a long time,” Metro Nashville Director of Schools Adrienne Battle said. “This pandemic has elevated that.”

To address technology access, the state has negotiated contracts so school districts statewide can buy laptops for as little as $180 apiece.

The coronaviru­s aid bill money will provide some financial support for these purchases.

The state also partnered with Trevecca Nazarene University to provide free training for teachers on how to design online classes, use technology to communicat­e with students and build interactiv­e teaching content with videos, simulation­s and animations. More than 8,000 Tennessee teachers registered in the first week it was available.

“From a digital learning perspectiv­e, one of the big lessons we have seen is when you just put a device in front of a kid and say, ‘Click on this link and go learn,’ it doesn’t work,” Schwinn said. “We all have to be trained on how we approach learning.

Is digital learning worth college tuition?

At the university level, some parents and students wonder: If it comes to digital learning, is it worth it at all?

“The ability to dialogue, share diverse opinions, hands-on learning, exposure to multiple academic choices, that’s why we chose going to a university versus the free two-year community college,” said Debra Waters, whose daughter is majoring in criminal justice and creative writing at the University of Tennessee Chattanoog­a.

“If this thing rears its ugly head this winter, that’s two semesters affected — or $20,000 down the drain.”

The real question for Waters is, if remote learning becomes a reality: “What’s the difference between University of Tennessee-knoxville and Phoenix online?”

Higher education administra­tors hope the choice doesn’t come to that.

Reach Jessica Bliss at 615-259-8253 and jbliss@tennessean.com or on Twitter @jlbliss.

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