The Commercial Appeal

Unlock savings with credit card benefits

- Melissa Lambarena

A few days after buying a sweater at Macy’s, Erin Chisman returned to get the same one in a different color, only to realize it was 50% off. Upon seeing the new price tag, the Wisconsinb­ased business owner was determined to save. So she turned to the cards in her wallet. “I looked at my terms and I noticed that it did have price protection,” she says. “Within three days, I had a check in the mail” for the $30 difference.

Price protection, a benefit that refunds the difference of a lower advertised price, has largely vanished from many credit cards in recent years – but plenty of other side perks remain, and your card may even have added some new ones. Here’s what to know about these benefits so you don’t miss out.

Benefits are not all created equal

If you don’t know all the perks your card offers, you’re not alone. Only 36% of cardholder­s reported fully understand­ing their supplement­ary benefits, according to J.D. Power’s 2019 Credit Card Satisfacti­on Study.

It can be hard to keep track because offerings vary widely, depending on both the credit card’s issuing bank (American Express, Chase, Citi, etc.) and, often, the payment network on which it runs (Visa, Mastercard, Amex or Discover).

But if you spend some time with your card’s terms and conditions – or with a customer service rep online or by phone – you can learn your card’s benefits and how they can help. Consider some of these examples and the potential savings they offer.

Cellphone protection

A credit card’s cellphone protection benefit can cover a stolen or damaged cellphone up to several hundred dollars per claim. To qualify, you’ll have to pay the monthly phone bill with the eligible card, and an out-of-pocket deductible typically applies.

Chisman relies on cellphone protection offered through her business credit card to avoid paying the cellphone company for coverage on four employee phones at her music school. “The savings there (are) between $20 and $40 per month,” she says.

If your card’s coverage is primary, it means you don’t have to involve your own insurer. If it’s secondary, it may supplement what your insurer doesn’t cover.

Extended warranty protection

A card’s extended warranty protection may prolong an original manufactur­er’s warranty, sometimes a year or longer, depending on the terms. Regardless of purchase, the savings can add up.

According to a 2018 survey by Consumer Reports, the median price for an extended warranty on a major appliance was $131. For a small appliance, it was $19, but either way it’s money that your credit card can save you.

Some cards have stopped offering this benefit in recent years, but those that have it usually cover what’s included in the original manufactur­er’s warranty. To qualify, the product must be purchased with the eligible card.

Return protection

When a retailer’s return policy fails, this credit card benefit may refund you the amount of the purchase. Only certain products qualify, and you’ll have to act within a certain window to file a claim. Shipping the item to an assigned address and paying for the postage out of pocket may be required. Read the fine print to determine whether it’s worth it.

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