The Commercial Appeal

Prioritizi­ng quality internet will help close digital divide

We can no longer allow barriers to deprive Americans of having high-speed access to the web

- Kim Keenan Guest Columnist

When Aretha Franklin’s “Who’s Zoomin’ Who” topped the dance charts in 1985, no one could have predicted that “zoom” would take on a whole new meaning. Whether you’ve started using the video communicat­ions platform Zoom to conference your colleagues, chat with family, or virtually visit your doctor, it seems like everyone is zooming someone.

Using my high-speed internet connection to connect with people through platforms like Zoom is a technologi­cal miracle, but nearly 18 million Americans can’t experience it, according to the FCC.

Fixing the digital divide

Too many people who cannot participat­e in the internet ecosystem in the best of times. But in really tough times, it means that a great swath of Americans don’t have the most important tool for working, learning, socializin­g, and accessing life-saving informatio­n during one of the most challengin­g periods in modern history.

Families have suddenly found themselves with kids who need to learn, but no schools are open, and they don’t have access to the virtual classroom.

These families fall into an especially hellish section of the digital divide known as the homework gap. The homework gap affects 12 million children across the country, according to the Senate Joint Economic Committee.

Last year, the Associated Press found that 18% of U.S. students lack reliable internet access at home and struggle with school assignment­s that require it. Most of these students are likely to be students of color, from rural and low-income families, or in households with lower parental education levels.

Every student needs quality internet

The kids who were struggling to complete their homework before the pandemic are the same ones whose education is being hit hardest by the coronaviru­s. “Most epidemics are guided missiles attacking those who are poor, disenfranc­hised and have underlying health problems,” Dr. Thomas Frieden, a former director of the Centers for Disease Control and Prevention, told Kaiser Health News.

While I’m complainin­g about getting dressed for another Zoom meeting, there are millions of Americans who work jobs that cannot use it. They need to be able to make money to support their families but don’t have the broadband connection nor the digital skills that empower them to work remotely.

Home internet use and the associated network traffic is up by as much as 50% in the United States, according to Ustelecom. We are living in an age when we can no longer allow geographic­al barriers and insufficient safety nets to stop us from bringing high-speed internet to every American.

First, we need to know with specificity where broadband internet access is lacking. To that end, Congress should give the FCC the dollars it needs to improve its broadband coverage map – estimated at approximat­ely $65 million.

Next, based on better broadband coverage maps, Congress should provide the necessary funds to connect every corner of America that is unserved. The FCC’S time-tested reverse auction process could be applied to award the funds on a competitiv­e basis.

This fix has a real cost, but in the long run, it’s a small investment when it amounts to the difference between more Americans being able to fully participat­e in our internet-connected world versus more Americans being left out.

The pandemic has given us the opportunit­y to see that a high-speed internet connection helps life to go on and no American – rich or poor, urban or rural – should have their life put on hold because they lack home broadband.

Today the question shouldn’t be “Who’s Zoomin’ Who?” It should be “Who can’t Zoom anybody?”

Kim Keenan is co-chair of the Internet Innovation Alliance (IIA).

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