The Commercial Appeal

Fedex discloses workers’ virus rate

Shareholde­r meeting also covers firm’s future

- Max Garland

The COVID-19 infection rate among Fedex employees is about 1.7%, Fedex Corporate Vice President of Human Resources Judy Edge said at the company’s annual shareholde­rs meeting Monday.

“A significant number of our employees are working from home,” Edge said. “As a result, our infection rate is pretty low, at approximat­ely 1.7% of our employee workforce.”

Fedex employs 500,000 people globally, meaning COVID-19 has infected some 8,500 Fedex workers.

Edge, answering shareholde­r questions about COVID-19’S impact on the company, did not say exactly how many employees have died from the virus, but said the deaths reported since the pandemic began in March “are really low.”

A Fedex spokespers­on said the company isn’t sharing specific COVID-19 informatio­n beyond what was said on the call.

About 10% to 15% of Fedex’s employees can work from home, Edge said, and “a significant number” are doing so. She said the high number of employees working remotely has helped slow the spread of the disease.

Multiple workers at the Fedex Express World Hub in Memphis have tested positive for COVID-19. At Fedex Express’ Newark, New Jersey, hub, at least five employees have died of the disease, The Commercial Appeal and The Bergen Record found, and U.S. Sen. Cory Booker sent Fedex a letterdema­nding answers about hub safety measures.

Edge said Fedex is taking extensive measures to keep employees safe, including temperatur­e checks prior to entry at several facilities, suspending most delivery signature requiremen­ts, providing personal protective equipment and masks for employees and promoting social distancing and COVID-19 education.

At the shareholde­rs meeting, all three management proposals up for vote were approved and none of the five shareholde­r proposals were approved, according to preliminar­y results.

With more than 40% of Fedex’s stock held by its 15 largest shareholde­rs in fiscal year 2020, proposals not backed by management are longshots for approval. Fedex will report final voting results in a regulatory filing.

Washington NFL team’s name change addressed

One question raised at the virtual meeting focused on Fedex asking Washington’s NFL team to change its name earlier this year.

Read by Chairman and CEO Fred Smith, the question said Fedex “alienated wide swaths of customers who are sick to death of loud performati­ve wokeness” after requesting Washington’s NFL team to change its name and asked the company if it will commit to “dropping the radical political posturing” and refocus on its core business.

Fedex formally asked the Washington Redskins, now called the Washington Football Team, to change its nickname in July. Fedex is the sponsor for Washington’s home stadium of Fedexfield, and Smith owns a minority stake in the team’s ownership group.

Fedex Chief Marketing Officer Brie Carere said the company has a long commitment to diversity, equity and inclusion, evaluating sponsorshi­ps based on that philosophy.

“We appreciate very much the Washington Football Team’s decision to change its name and its logo, and please remember it was the team’s decision,” Carere said.

Fedex principles updated

Fedex is changing its strategic operating principles from “compete collective­ly, operate independen­tly, manage collaborat­ively” to “compete collective­ly, operate collaborat­ively, innovate digitally,” Smith announced at the meeting.

“These changes are very strategic and reflect our focus on delivering what’s next for our industry,” he said. “Ultimately, this creates greater value for our customers and shareholde­rs alike.”

President and COO Raj Subramania­m said the networks and expertise within Fedex’s operating companies, which includes Express, Ground and Freight, will remain independen­t of each other.

However, Fedex has installed new initiative­s which involve multiple companies for certain shipments. Fedex Express is handing off some residentia­l and rural deliveries to Fedex Ground, which reduces cost and increases efficiency.

Additional­ly, Subramania­m said Fedex Freight has provided 20 million miles of road and intermodal support and delivered more than 750,000 bulky shipments for Fedex Ground so far this fiscal year.

“To put this in perspectiv­e, Freight had never delivered a Ground package before May of this calendar year,” he said.

As far as innovating digitally, Subramania­m pointed to Fedex Surround, which is part of Fedex’s collaborat­ion with Microsoft, and the Fedex Senseaware ID device as moves the company has made to prepare for a digital-driven future.

Smith also addressed the recent Reliable Robotics test in which a Fedex feeder aircraft was piloted remotely, after a shareholde­r asked if the company intends to replace its pilot workforce with autonomous technology.

Smith said the initiative is dealing with smaller aircraft and that the company “has no plans” to replace its pilots.

“I think the prospect of large transport aircraft being flown without a pilot is highly remote and not something that our crew force should be worried about in the foreseeabl­e future,” Smith said. “Decades, I would say.”

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