The Commercial Appeal

New Midtown grocery store

4 things to know about Gordon Food Service.

- Corinne S Kennedy

Gordon Food Service opens its planned Midtown store, it will be the chain’s first foray into the Memphis market.

The grocery store is planned for 1460 Union Ave., according to an applicatio­n for signage Gordon submitted to the Memphis and Shelby County Board of Adjustment.

Here are four things to know about the company and what you can expect from the new store.

Don’t expect supermarke­t size

The store, moving into the Officemax building, will have a smaller footprint than the nearby Kroger and Cash Saver, but will still offer produce, dairy, meat and canned and packaged products.

Yana Brown, product manager for Gordon Food Service Store, said the retail arm differentiated Gordon from other foodservic­e companies.

“We have the stores that span between Marquette, Michigan, and Key West, Florida. Those stores offer foodservic­e quality products and services,” she said in a video on the company’s Youtube channel.

Gordon’s retail stores stock 21 private brands including the company’s own line of food products. The store will also carry products from Primo Gusto Italian Foods, Mosaic, Crown Collection, Hearthston­e and Brickman’s, among other brands.

Each store carries about 3,300 different products.

The company said in a video on its website retail locations are intended to serve families, independen­t restaurant­s and catering businesses.

No Memphis jobs are currently listed on the company website.

Food sourcing, business advice

In addition to operating retail stores, the Michigan-based company sources food and drink for various organizati­ons, said Jim Shiffler, director of category management for grocery and bakery.

“We source products from manufactur­ers, consolidat­e them at a distribuwh­en tion center and we deliver those to foodservic­e operations whether it be restaurant­s, schools or hospitals,” he said.

Gordon also advises restaurant­s on business operations. During the pandemic, the company has created guides for restaurant­s transition­ing to all carry-out and delivery, adjusting takeout packaging, updating air filtration systems inside restaurant­s and state-bystate informatio­n about financial resources available to businesses.

The company also supplies food and beverages to cruise ships, stadiums and entertainm­ent venues and for “noncommerc­ial segments” including hospitals, long-term care facilities, schools, colleges and universiti­es, according to job postings from the company.

Internatio­nal reach

The Union Avenue store will be Gordon Food Service’s first Memphis location and will be the fifth in Tennessee. The chain already operates stores in Murfreesbo­ro, Brentwood, Goodlettsv­ille and Clarksvill­e.

There are currently no stores in Arkansas or Mississipp­i.

The company opened its first retail food store in Grand Rapids, Michigan, in 1979 and now has more than 175 locations. It expanded operations into Canada in 1993.

In addition to the retail locations, the company has 16 distributi­on centers in the U.S. and eight in Canada. Gordon has more than 20,000 employees company-wide.

Family owned and operated

Gordon is the largest privately-held foodservic­e distributo­r in North America, and the Gordon family has owned and operated it since the company was founded in1897.

Dan Gordon said family ownership provided intangible and measurable benefits.

“We can run this business for the long term. We can make decisions that make sense to build strength for the future,” he said. “We aren’t consumed with quarterly financial benchmarks that so many public companies run their businesses on.”

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