The Commercial Appeal

Escape Medicare enrollment scams by staying informed

Shelby County received 57 reports of Medicare scams 2021

- Your Turn Regina Newman Guest columnist

With the Medicare enrollment deadline quickly approachin­g on Dec. 7, many seniors and disabled residents may be rushing to sign up or update their coverage due to the barrage of advertisem­ents telling them they are missing out on benefits. Those looking to take advantage of these groups also know this, hence the barrage of ads.

According to the Better Business Bureau, so far in 2021 there have been 57 reports of Medicare scams for a loss of $6,000 in Shelby County. We at the Trustee’s Office want the community to be aware of the resources and informatio­n available to avoid schemes that target consumers.

You are probably wondering, “Why is the county tax collector talking about this?” Well, as the banker for Shelby County it is my main responsibi­lity to collect property taxes, and invest and account for the County’s money.

However, I also want to assure Shelby Countians stay on firm financial footing so the Trustee’s office offers many other services and programs to help and protect you as a citizen, property owner and consumer.

Financial knowledge is vital

In addition to our community outreach efforts like Tax Relief, Tax Freeze, Bank On Memphis and the Greater Memphis Financial Empowermen­t Center, last year we received a grant from the Cities for Financial Empowermen­t Fund to work on a plan to reduce consumer financial fraud.

This grant allowed us to put together an Idea Team consisting of a cross-section of government, business and community leaders to identify key consumer fraud activities in our community and formulate a strategic plan to help combat those activities for residents of Shelby County.

The first step initiative is to educate the public about financial risks and to help those who may have been victims of unscrupulo­us practices.

Medicare can be challengin­g without the right informatio­n

We chose Medicare as our first topic because of the time sensitive nature of the signup deadline. “Wallet Warnings” will appear regularly focusing on important topics impacting Shelby County residents.

As we all know, signing up for healthcare options can be confusing and those eligible for Medicare are being bombarded with calls, mail solicitati­ons, and commercial­s saying they can help. If you are unsure about the right option for you, there are experience­d agencies we recommend that can help for free with no sales pitches or fees or profit making:

h The Medicare Hotline (1-800-MEDICARE) or www.medicare.gov.

h Shelby County Aging Commission (901-2224100) which has trained SHIP volunteers to help you navigate and choose options

h Tennessee State Health Insurance Assistance Program (1-877-801-0044) or www.tnmedicare­help.com. SHIP will provide in-depth, one-on-one insurance counseling and assistance with Medicare.

For our other programs, call our Trustee Programs Coordinato­r at 901-222-0206.

Regina Newman is a Shelby County Trustee.

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