The Day

Is your listing a pinball?

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The Nation’s Housing it," said Sandy Nichols Acevedo, an agent at Prudential California Realty in Oxnard, Calif. "Some people think they can go higher now because the market seems to be doing better."

Joe Manausa, ownerbroke­r at Century 21 First Realty in Tallahasse­e, Fla., who wrote about the phenomenon on Active Rain, a Seattle-based industry blog with more than 220,000 members, offers this hypothetic­al example: "If two very similar homes are near each other, with one priced at $250,000, and the other at $280,000, the higher-priced home is often shown first. Then the real estate agent says, 'If you like this home at $280,000, you are going to love the home down the street at $250,000!'"

Bill Gillhespy, an agent in Fort Myers Beach, Fla., has a real life example: He currently has a listing on the 14th floor of a luxury condominiu­m project overlookin­g the Gulf of Mexico. The asking price is $450,000. There's a unit on the same floor with similar views, similar square footage and layout, but with a more updated décor, that is listed for nearly $150,000 more. When Gillhespy is asked by another agent or a prospectiv­e buyer to see his unit, he often says, "Let me first show you a unit just down the hall. It's one of the nicest in the entire building." The higherpric­ed model shows well, but shoppers immediatel­y remark on the $150,000 difference "and they can't see how it's justified."

Perrin Cornell, a broker at Century 21 Exclusivel­y in Wenatchee, Wash., says some sellers in the midto-upper price brackets in his area "are exuberant that we're finally out of it (the recession) now," and are tempted to disregard agents' more sobering recommenda­tions on pricing.

What happens to such listings? "Unless we're using it for a setup," Cornell said in an interview, "we stop showing it" until the seller agrees to re-price to a sensible number.

But as a matter of principle and ethics, should realty agents accept listings from homeowners who refuse to listen to reason? Manausa is adamant that they should not. "If you list a property at a price you know will not sell," he says, "you are misleading the seller. Effectivel­y you are saying, 'I don't think it will sell, but I'll put my name on anything hoping to get paid."

Acevedo agrees that agents have a fiduciary duty to educate even the most headstrong owners about sobering market realities, but has a compromise solution: Take the listing but require the seller to sign a contractua­l agreement requiring an automatic price reduction to a specified level if the house doesn't sell in the first two to three weeks.

Bottom line here for owners thinking about selling in modestly improving markets: Get asmuch accurate informatio­n as you can about closed sale prices of comparable houses in your immediate area. Talk to multiple realty agents before listing. Sure, you can try pushing a little on price, but if you go overboard, you seriously risk becoming the unwitting setup, the pinball, the out-of-touch competitio­n everybody else loves to visit.

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