BETTER BUSINESS BUREAU DROPS WELLS FARGO
Even the Better Business Bureau has rebuked Wells Fargo in the wake of the bank’s sales scandal. The 100-year old organization pulled its seal of approval from Wells Fargo after more than 35 years. But the bureau has also has received more than 4,000 complaints about the bank over the last three years and of 107 customer reviews it has received, all but four were negative.
“It means they no longer meet the standards of trust,” said Jarrod Wise, a spokesman for the Better Business Bureau in the San Francisco Bay area. “They no longer qualify for accreditation.”
It is just the latest embarrassing episode for Wells Fargo. More than a month after it agreed to an $185 million fine and acknowledged that for at least five years thousands of employees set up sham accounts customers didn’t want, sometimes by moving money from an authorized account, Wells Fargo is still struggling to contain the damage.
The trouble’s not over yet. Next week, San Francisco officials are scheduled to vote on whether to cut off business with Wells Fargo, in perhaps one of the most personal rebukes the bank has faced since acknowledging that it fired 5,300 employees for setting up accounts customers didn’t want to meet aggressive sales goals.