The Denver Post

The Girl Scouts’ cookie sales adapt to the times

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For many, entreprene­urism starts at an early age and there’s no better organizati­on that teaches these principles than the Girls Scouts.

But even though there’s nothing as delicious as a box of Thin Mints, today’s customers have different expectatio­ns than in the past. The good news is that the Girls Scouts are adapting — and changing their philosophy.

“We’re really in the age of instant gratificat­ion,” Director of Marketing and Communicat­ions Jordan King told Fresno, Calif.’s KFSN-TV. “People do not want to sit and wait for their Thin Mints to arrive in town, they really want to order them and have them within two seconds.”

To meet these challenges, the organizati­on of approximat­ely 2.8 million girls is encouragin­g its members to take advantage of technology. Boxes of cookies can now be purchased using their “cookie finder” app which directs the customer to the nearest seller. The organizati­on is giving their young salespeopl­e the ability to create their own Web pages so that their fans, friends and relatives can buy their products from anywhere in the world.

Many of the young scouts also are using social media to spread the word. And of course, email continues to be a vital tool for outbound marketing.

All of this technology is teaching them to do the one thing that every business must do: sell. “They’re really learning strategies that as a business owner today you have to have during high school, middle school, elementary school,” King told KFSN. — The Washington Post

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