The Denver Post

SOUTHWEST PLANS TO ALTER RULES ON SUPPORT ANIMALS

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Joining several other carriers that have adopted tough new rules on pets, Southwest Airlines is adopting a new policy for emotional support animals in the cabin, allowing only dogs and cats that are restrained by a leash or kept in a carrier.

The new policy, announced Tuesday by the Dallas-based carrier, also limits each passenger to one emotional support animal. As for service animals that are trained to assist travelers with physical disabiliti­es, the airline will accept dogs, cats and miniature horses. The policy takes effect Sept. 17.

“We want to make sure our guidelines are clear and easy to understand while providing customers and employees a comfortabl­e and safe experience,” said Steve Goldberg, senior vice president of operations and hospitalit­y at the airline.

The move by Southwest Airlines comes after several airlines, including Alaska, Delta and United, adopted stricter rules on pets brought aboard planes, changes that were prompted by incidents involving animals that have attacked passengers or caused disruption­s on planes.

The U.S. Department of Transporta­tion announced in May that it wouldn’t take action against airlines that impose restrictio­ns on passengers traveling with emotional support animals.

Airline officials and psychologi­sts say they believe many travelers who do not have an emotional or physical disability are using the law to transport their pets free of charge.

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