The Denver Post

These five notions about Black Friday often aren’t true

- By Pat Olsen

For some, the thought of grabbing the best bargains of the year can set the pulse racing; for others, the notion that the day after our national Thanksgivi­ng should be dedicated to shopping is offensive. We can’t agree on how the day got its name, much less what it means for retail or our culture.

Here are five widely held beliefs about Black Friday:

Myth No. 1: Shoppers can get the best deals of the year on Black Friday.

About half of Americans shopped the weekend of Black Friday last year; in one survey, a third of consumers said they shop Black Friday to buy expensive items at a discount, and another third called it an opportunit­y to find deals not available any other time of the year.

It’s true that some items can be found for less on Black Friday than any other day. Ana Serafin Smith of the National Retail Federation says customers will rarely see washers, dryers and big-screen TVs so heavily

discounted. But the deals definitely do not extend to all merchandis­e. Companies use the “loss leader” approach on Black Friday — selling a few particular items at a loss to get people into the store on this day. “You buy one cheap item, and then you buy five items you don’t need at full price,” says Allen Adamson of New York University’s Stern School of Business. Adamson adds that shoppers often wrongly assume that everything is on sale.

Myth No. 2: Black Friday is the best day of the year for businesses.

With headlines proclaimin­g “Retailers hail Black Friday weekend as best ever” and “All Hail Black Friday: The Business Behind the Biggest Shopping Day of the Year,” it’s easy to believe the day’s revenue is the highest of the year for companies. One widely held origin story about the name “Black Friday” is that it’s the day when retailers see finances move out of the red and into the black.

But typically, the last Saturday before Christmas, known in the business as Super Saturday, is the record-setting day for retail sales. Retailers have adopted identical practices for Black Friday, such as opening early, which has diluted their effectiven­ess. “They have to do it, to stay even with competitor­s,” Adamson says, “but it’s not going to get them ahead. It’s hard to win on Black Friday as a retailer.”

Myth No. 3: Customers resort to brawling to get the best merchandis­e.

A quick Internet search yields countless videos and slide shows of “the worst Black Friday brawls in history,” as customers claw at one another for video games and refrigerat­ors. “One of the most American things about America is how Americans are so hungry to save some American bucks on material goods that they will outright brawl in big-box (and other) stores on Black Friday,” as one Philly Voice writer put it. One shopper offered a defense of the fights to a Houston news outlet after four customers tussled over a flat-screen TV at a Walmart: “They are just trying to save some money.”

These Black Friday brawls, though, often have nothing to do with getting a deal, with getting the last piece of merchandis­e or with anything about Black Friday. Despite being described by the New York Post as “shoppers turned violent amid the annual buying frenzy,” two teenage girls who exchanged blows at a Buckle store in a Colorado mall were not fighting over merchandis­e, police said, but a personal matter. The newspaper went on to describe several shooting and stabbing incidents — which all took place in mall parking lots.

One reason customers aren’t fighting in large numbers over merchandis­e is that stores generally have plenty of stock to go around. “The possibilit­y of a retailer running out of an item like a big-screen TV is usually slim to none,” Smith says. If it does happen, they give rain checks, she says.

Myth No. 4: Many shoppers still line up before dawn for deals.

Another staple of Black Friday in the popular imaginatio­n and in local news reports: the early risers. Numerous retailers open early on the day, with Macy’s, Lowe’s and Kmart opening at 6 a.m., and Sears and Dick’s Sporting Goods cracking the doors at 5 a.m. this year. “The doorbuster deal has become a dayafter-Thanksgivi­ng tradition,” according to How Stuff Works. “People wait in line for hours and hours to be the first in the store so they can snap up that $1,000 TV at 50 percent off.”

Although predawn shoppers will always be a TV news favorite, they are being eclipsed by shoppers who show up even earlier: the day before. More stores opening on Thanksgivi­ng are slowing the race to the stores on Black Friday.

Myth No 5: The web is killing Black Friday’s brickand-mortar sales.

“Black Friday is dying in the age of Amazon,” Business Insider declares, going on to quote a retail analyst who says “the whole idea and concept of Black Friday deals in store will diminish over time.” Indeed, 99 million people shopped in stores on Thanksgivi­ng weekend in 2016, compared with 108 million who shopped online.

But brick-and-mortar stores are far from dead. In a Bisnow survey on the future of Black Friday for brick-and-mortar retail, more than 30 experts laid out a more complex picture. They pointed to the enduring appeal of instore shopping on Black Friday: It’s a ritual for many families and friends and a form of entertainm­ent; stores offer ease of return that many online retailers do not; in-person shopping delivers an instant gratificat­ion that doesn’t translate on the web.

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