The Denver Post

Protect consumers from forced arbitratio­n agreements

- Re: Dick Bureson, Re: Kevin Rhoades,

This to take vigorous issue with a letter from Chuck Wright who wrote to allege that the “main cause of high health care costs is government.” Baloney!

In fact, it is the need of 1,300 health insurance companies for profit, overhead, marketing and legal expenses.

The savings from taking health care out of the hands of 1,300 insurance companies and paying for it through a single-payer tax system would make Medicare for All easily affordable for this country. This is especially true when you consider that the Medicare risk pool is made up of old, sick people. Imagine how much average health care costs would be driven down if all the young, healthy people were added to the medicare pool.

A study by Public Citizen found that 75 percent of all health care lobbyists represent Big Pharma, health insurance companies and hospitals. What does that tell us about the main cause of high health care costs?

Health care is too important to every individual and every family in America to be left to a system whose main concern is profit.

Saturday’s editorial calling for legislatio­n to protect consumers from corporatio­ns who harm them spoke to me. As one of the 145 million people victimized by the 2017 Equifax data breach, my private informatio­n was compromise­d. To add insult to injury, Equifax offered me “free” identity theft protection, but only if I signed an arbitratio­n agreement waiving my right to take to them to court.

Consumers should be able to hold corporatio­ns accountabl­e for wrongdoing. But as the editorial pointed out, virtually nothing has changed in the year-and-a-half since the Equifax debacle happened.

Arbitratio­n agreements protected the company from consumers, and authoritie­s haven’t held the company accountabl­e nor addressed the deeper industry-wide flaws that made the breach possible.

Until this happened to me, I didn’t realize how widespread the use of arbitratio­n has become and how destructiv­e it is for everyday people. Corporatio­ns hide forced arbitratio­n clauses in the fine print of contracts and use agreements to shirk responsibi­lity for everything from exploding cell phones to abuse in nursing homes. Forced arbitratio­n stacks the deck against us because it’s secretive and typically allows corporatio­ns to dictate the arbitrator­s.

Consumers deserve better. Luckily, state legislator­s are expected to introduce a bill to make arbitratio­n more fair and transparen­t. It would protect consumers by 1) requiring basic public reporting so consumers can research whether a corporatio­n has a pattern of troubling behavior toward consumers and 2) ensuring arbitrator­s adhere to ethical standards like we have for judges to guard against conflicts of interest.

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