The Denver Post

Hosting the Slam a logistical nightmare

- By Justin Bergman

It could have been canceled at any minute. It still could.

Australian Open tournament director Craig Tiley was always working on the assumption there’d be a massive hit financiall­y for staging the year’s first tennis major during the COVID19 pandemic.

Organizers have spent 80 million Australian dollars (US$62 million) in cash reserves, built up over 10 years, and taken out a loan to get the season’s first major started.

Regardless of the obstacles, Tiley always remained focused on a sweet spot, an angle that made it different.

Tiley told The Associated Press that he was not only committed to holding the tournament at its usual time of year (it was pushed back three weeks due to scheduling issues), he wanted to do something no Grand Slam managed to do in the pandemic last year: have sizeable crowds.

“That’s the angle we chose because we thought there’s an opportunit­y to ... showcase the sport and have the players play in front of fans,” Tiley said, looking fatigued and wearing a mask while sitting in a conference room beside his office underneath Rod Laver Arena.

The U.S. Open had no crowds on site and the French Open was limited to 1,000 per day. For its first five days, the Australian Open averaged just under 20,000 spectators per day.

“Momentum was building really nicely for us,” Tiley said, “until — boom — we got the change.”

The “change” was a five-day hard lockdown from Saturday imposed by the state of Victoria to try to quash an outbreak of COVID-19 cases linked to Melbourne’s hotel quarantine system. The tournament suddenly went from pre-pandemic nearnormal­cy to empty stands and silence.

Tiley’s staff had a contingenc­y plan ready in the event of a sudden lockdown, so it leapt swiftly into action. Despite assurances he’s had from authoritie­s that the tournament will be able to finish — and fans may also return in a few days — nothing is guaranteed.

“Tomorrow, the government could say we have 10 new cases ... and we want you to shut the site down,” he said in a weekend interview. “We have a plan for that. But that’s not what we expect.”

For Tiley, it’s been that kind of year.

Planning a Grand Slam tournament in the middle of a pandemic was a logistical nightmare that involved flying 1,200 people — hundreds of players and their teams — to Australia from all over the world and arranging hotel quarantine for all of them in a country that had all but eliminated COVID-19.

Yet, despite the enormous costs and challenges, canceling the Australian Open this year was only briefly considered and then immediatel­y taken off the table, Tiley said.

“It felt like we were drinking from a firehose every single day, gasping for air,” he said. “It’s just relentless.”

Paul McNamee, who was Australian Open tournament director before Tiley took over in 2006, described it as “six to eight months of torture.”

McNamee said the biggest challenge he faced in the job was a flood on center court the night before a women’s singles final — a minor setback compared with dealing with a pandemic.

“You could have imagined it would have been easier in Paris or New York. Over there, it’s acceptable if there’s some outbreak. It’s a manageable situation in terms of PR anyway,” he said. “Here, there’s one case, it’s catastroph­ic.”

The strict isolation regulation­s in Australia inevitably led to a number of complaints from players, which Tiley said verged on “aggressive” at times.

Among those most upset were the 72 players forced into hard lockdown for 14 days after passengers on their charter flights to Australia tested positive for COVID-19.

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