The Denver Post

Ways you can spot scams in spring

- By J.D. Biersdorfe­r

Fraud is a year-round activity, but tax season brings an uptick in calculated schemes to steal money and personal informatio­n through spoofed messages and other means.

Cybersecur­ity firms have also reported an increase in fraud attempts that exploit the conflict in Ukraine — a situation that has increased fears of potential cyberattac­ks on American companies through ransomware and other malicious software.

You can better protect yourself if you know what’s out there. Here’s a guide.

Avoid the tax scam

The Internal Revenue Service doesn’t make first contact with taxpayers by email, text messages or social media channels to request personal and financial informatio­n — including bankaccoun­t or credit-card numbers, passwords or PIN codes. Messages asking for that informatio­n are deceptive “phishing” attempts to steal money and identities.

If the IRS needs your attention, it starts with a notice by regular mail via the U.S. Postal Service in most cases.

The IRS will not send unexpected messages about auditing returns, sending stimulus payments, collecting your taxes or “canceling your Social Security number.” An IRS representa­tive may call or visit when a taxpayer has an overdue bill or has other tax-related issues. But even then, written notificati­on is typically sent first, according to the agency.

Scam telephone calls and voice messages using spoofed agency numbers and forged IRS agent identifica­tion are common. Again, the agency typically first sends a notice by mail. It does not call unexpected­ly to discuss tax refunds, threaten arrest by local law enforcemen­t or demand immediate payment in a specific form. Tax bills are paid to the U.S. Treasury and not directly to “agents” requiring funds in itunes or Amazon gift cards, prepaid debit cards, electronic cash or wire transfer.

The Tax Scams/consumer Alerts page on the official irs.gov site has a lengthy list of current and classic scams. And

the site has a guide for verifying real IRS agents and identifyin­g legitimate debt collectors.

Donate wisely

Opportunis­tic scammers are quick to take advantage of natural disasters and humanitari­an crises, including the COVID-19 pandemic and the war in Ukraine. Be leery of messages from unfamiliar organizati­ons requesting donations by credit card or cryptocurr­ency — or purporting to be from refugees or members of the military. Crowdfundi­ng campaigns should be avoided or heavily scrutinize­d unless you know the organizer.

If you want to donate but aren’t sure where, assessment sites like Charitywat­ch and Charity Navigator have guides for where your contributi­on can help the most. The Opinion section of The New York

Times has suggestion­s for humanitari­an aid in Ukraine — including Direct Relief, Mercy Corps, Internatio­nal Medical Corps and Save the Children.

And when you do find a preferred charity’s site, check the URL carefully. Scammers use “typosquatt­ing” (registerin­g a purposely misspelled domain name close to a legitimate site’s address) in the hope that bad typists will inadverten­tly land on their malicious pages.

Report a scam attempt

If you get unsolicite­d email pretending to be from the IRS, you can report it by forwarding the message to phishing@irs.gov. The Treasury Inspector General for Tax Administra­tion has a hotline to report tax-related fraud attempts at 800-366-4484; the department has a portal page for complaints.

You can make a general fraud report on the Federal Trade Commission’s site.

Gmail and Outlook.com include menus to report phishing attempts, while Yahoo has a form to fill out.

Be warned, though: If you get taken in by a scam involving a Zelle money transfer, your bank may not back you up if you authorized the transactio­n.

Be wary

As the Federal Trade Commission notes, the common signs of a scam usually include someone who impersonat­es a familiar organizati­on and tells you there’s a problem (or, sometimes, a prize). The scammer pressures you to act immediatel­y and demands payment in a specific way.

Most fraud attempts are easy to spot. Typo-laden messages, impersonal “official correspond­ence” from Gmail and Yahoo accounts, and voicemail messages left in robotic computer speech are instant red flags. Fake invoices and forged Paypal notices remain popular phishing lures.

You can avoid many phishing lures by fine-tuning your mail program’s junk filters and blocking unwanted calls and text senders. Let unknown callers go to voicemail.

Make sure your browser is set to block pop-up messages and warn about malicious sites. Don’t install apps from unknown developers, and keep antivirus software enabled on your computer. If spam gets through, don’t call the number and don’t open the attachment — it’s likely to be malware. If you have concerns about an account, open your browser and go to the company’s website, avoiding links in messages.

The Consumer Financial Protection Bureau’s site has detailed page on frauds and scams currently going around. And even if you’ve been practicing safe computing for years, you probably have a friend or relative who isn’t as tech savvy — and could use your help.

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