The Denver Post

12 tips to improve training and developmen­t

- By Bob Helbig Energage

Workers see value in opportunit­ies to grow. Lack of training and developmen­t is one reason why employees leave to grow somewhere else.

Organizati­ons perform at a higher level when they see value in an employee’s desire to improve themselves and the business. Efforts to nurture a culture of developmen­t are most successful when employees, managers, and leaders are all on the same page.

Successful companies invest in training and developmen­t. These 12 tips will help any organizati­on improve its training and developmen­t strategy.

1. Identify your needs: Companies have unique goals and requiremen­ts to create the most effective training and developmen­t plan. Even different teams might have unique needs. Ask managers and department leaders what kinds of training and developmen­t they think would be most effective.

2. Analyze staff performanc­e: Often, employees provide insight about gaps in productivi­ty. Those insights help leaders understand the “why” behind different teams’ performanc­e levels.

3. Set realistic goals: From higher productivi­ty and quality to customer and employee satisfacti­on, work toward goals. Company leaders might also consider the competitio­n to adjust business goals.

4. Create metrics to measure progress: Metrics to measure training and developmen­t strategies can be simple, but managers should incorporat­e them into every step. Examples include cost of training, completion rates, and employee goal impacts.

5. Engage with employees: Consider employee satisfacti­on. People are more likely to believe the organizati­on wants them to learn and grow when their input and participat­ion are part of the strategy.

6. Match employee and management goals: Active participat­ion in training and developmen­t strategies is one of the qualities of great managers.

They recognize programs strengthen employees. It is also constructi­ve for managers and leaders to facilitate training sessions to engage employees and align employee and management goals.

7. Create a formal program: Schedule time for training and developmen­t programs, so the initiative doesn’t get forgotten when times get busier. A formal approach is better than ad-hoc training and ensures all team members have regular access to more training opportunit­ies.

8. Start small and stay small: Keep realistic expectatio­ns and a fluid structure. This allows you to flex and change your training and developmen­t programs based on needs. Include smaller doses of continuous training to keep up with changes.

9. Provide various training types: Not all employees learn the same way, so it’s essential that companies offer many different types of training methods. Be inclusive of all learning styles. Finding the right balance of different training types takes time and communicat­ion with all levels throughout the organizati­on.

10. Set aside time for regular constructi­ve feedback: Feedback is a critical part of effective training and developmen­t strategies. Asking employees about their experience and the effectiven­ess of programs offers helpful insight for improvemen­ts and also can inform new training initiative­s. 11. Adjust based on employee feedback: Companies with the best training and developmen­t programs operate with frequent, honest feedback. Incorporat­e employee feedback into training and developmen­t improvemen­ts. Take the extra step to share the changes you intend to make based on feedback. And when you cannot use every suggestion, communicat­e the reasons why.

12. Measure the outcomes: Know what impact you are making. Evaluate successes and failures when considerin­g how to improve training and developmen­t.

Top Workplaces prioritize their training and developmen­t strategies because they know these are key drivers of employee engagement.

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