The Denver Post

FAA gives Boeing 90 days to develop plan

- By Mark Walker

The Federal Aviation Administra­tion said Wednesday that it had asked Boeing to provide the agency with a “comprehens­ive action plan” to address quality control issues within 90 days, the regulator’s latest push for safety improvemen­ts after a panel came off a Boeing 737 Max 9 jet in flight in early January.

The FAA administra­tor, Mike Whitaker, made the request Tuesday when he met with Boeing’s CEO, Dave Calhoun, and other company officials for what the agency described as an “all-day safety discussion.”

“Boeing must commit to real and profound improvemen­ts,” Whitaker said in a statement. “Making foundation­al change will require a sustained effort from Boeing’s leadership, and we are going to hold them accountabl­e every step of the way, with mutually understood milestones and expectatio­ns.”

In a statement, Calhoun said the plane maker had “a clear picture of what needs to be done.”

“Boeing will develop the comprehens­ive action plan with measurable criteria that demonstrat­es the profound change that Administra­tor Whitaker and the FAA demand,” Calhoun said. “Our Boeing leadership team is totally committed to meeting this challenge.”

The meeting Tuesday, which took place at the FAA’S headquarte­rs in Washington, came two weeks after Whitaker toured Boeing’s 737 plant in Renton, Wash. During his visit, Whitaker spoke with Boeing engineers and mechanics to try to get a better sense of the safety culture at the factory. The FAA said after his visit that Whitaker planned to discuss what he saw during his visit when he met with Boeing executives in Washington.

On Monday, the FAA released a report by a panel of experts that found that Boeing’s safety culture remained flawed, despite improvemen­ts made after fatal 737 Max 8 crashes in 2018 and 2019. The report, which was mandated by Congress, had been in the works before the harrowing episode in January involving the Max 9.

Boeing has come under another wave of scrutiny after that episode, which occurred shortly after an Alaska Airlines flight took off from Portland, Ore. No one was seriously injured when the panel, known as a door plug, came off

the plane, but the FAA quickly grounded similar Max 9 jets. The regulator gave the green light for those planes to resume flying later in January.

In a preliminar­y report released this month, the National Transporta­tion Safety Board said that the four bolts used to secure the panel that ultimately blew off the plane had been removed at Boeing’s factory in Renton, and it suggested that the bolts may not have been reinstalle­d.

Since the episode, the FAA has taken an aggressive posture toward Boeing, banning the company from expanding production of the 737 Max series until quality control issues are addressed. The agency also began auditing the company’s production of the Max and opened an investigat­ion into the plane maker’s compliance with manufactur­ing requiremen­ts.

Last month, Boeing announced changes to its quality control processes, including increasing inspection­s at its own factory and at a key supplier, Spirit Aerosystem­s, which makes the 737 Max’s fuselage, or body. Boeing also announced a series of leadership changes in its commercial airplanes unit last week.

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