The Denver Post

What some researcher­s discovered when they sent 80K fake resumes

- By Claire Cain Miller and Josh Katz

A group of economists recently performed an experiment on around 100 of the largest companies in the country, applying for jobs using made-up resumes with equivalent qualificat­ions but different personal characteri­stics. They changed applicants’ names to suggest that they were white or Black, and male or female — Latisha or Amy, Lamar or Adam.

On Monday, they released the names of the companies. On average, they found, employers contacted the presumed white applicants 9.5% more often than the presumed Black applicants.

Yet this practice varied significan­tly by firm and industry. One-fifth of the companies — many of them retailers or car dealers — were responsibl­e for nearly half of the gap in callbacks to white and Black applicants.

Two companies favored white applicants over Black applicants significan­tly more than others.

They were Autonation, a used car retailer, which contacted presumed white applicants 43% more often, and Genuine Parts Co., which sells auto parts including under the NAPA brand, and called presumed white candidates 33% more often.

In a statement, Heather Ross, a spokespers­on for Genuine Parts, said, “We are always evaluating our practices to ensure inclusivit­y and break down barriers, and we will continue to do so.” Autonation did not respond to a request for comment.

Known as an audit study, the experiment was the largest of its kind in the United States: The researcher­s sent 80,000 resumes to 10,000 jobs from 2019 to 2021. The results demonstrat­e how entrenched employment discrimina­tion is in parts of the U.S. labor market — and the extent to which Black workers start behind in certain industries.

A lack of racial bias was more common in certain industries: food stores, including Kroger; food products, including Mondelez; freight and transport, including Fedex and Ryder; and wholesale, including Sysco and Mclane Co.

“We want to bring people’s attention not only to the fact that racism is real, sexism is real, some are discrimina­ting, but also that it’s possible to do better, and there’s something to be learned from those that have been doing a good job,” said Patrick Kline, an economist at the University of California, Berkeley, who conducted the study with Evan K. Rose at the University of Chicago and Christophe­r R. Walters at Berkeley.

The researcher­s first published details of their experiment in 2021, but without naming the companies. The new paper, which is set to run in the American Economic Review, names the companies and explains the methodolog­y developed to group them by their performanc­e, while accounting for statistica­l noise.

The study includes 97 firms. The jobs the researcher­s applied to were entry level, not requiring a college degree or substantia­l work experience. In addition to race and gender, the researcher­s tested other characteri­stics protected by law, like age and sexual orientatio­n.

They sent up to 1,000 applicatio­ns to each company, applying for as many as 125 jobs per company in locations nationwide, to try to uncover patterns in companies’ operations versus isolated instances. Then they tracked whether the employer contacted the applicant within 30 days.

Bias against Black names

Companies requiring lots of interactio­n with customers, like sales and retail, particular­ly in the auto sector, were most likely to show a preference for applicants presumed to be white. This was true even when applying for positions at those firms that didn’t involve customer interactio­n, suggesting that discrimina­tory practices were baked in to corporate culture or human resources practices, the researcher­s said.

Still, there were exceptions — some of the companies exhibiting the least bias were retailers,

like Lowe’s and Target.

The study may underestim­ate the rate of discrimina­tion against Black applicants in the labor market as a whole because it tested large companies, which tend to discrimina­te less, said Lincoln Quillian, a sociologis­t at Northweste­rn who analyzes audit studies. It did not include names intended to represent Latino or Asian American applicants, but other research suggests that they are also contacted less than white applicants, though they face less discrimina­tion than Black applicants.

The experiment ended in 2021, and some of the companies involved might have changed their practices since. Still, a review of all available audit studies found that discrimina­tion against Black applicants had not changed in three decades. After the Black Lives Matter protests in 2020, such discrimina­tion was found to have disappeare­d among certain employers, but the researcher­s behind that study said the effect was most likely short-lived.

like Ann Taylor, contacted women 66% more than men.

Neither company to requests comment.

The consequenc­es of being female differed by race. The difference­s were small, but being female was a slight benefit for white applicants, and a slight penalty for Black applicants. responded for

 ?? THE NEW YORK TIMES ?? A photo illustrati­on showing fictitious resumes. A group of economists recently performed an experiment on around 100of the largest companies in the country, applying for jobs using made-up resumes with equivalent qualificat­ions but different personal characteri­stics.
THE NEW YORK TIMES A photo illustrati­on showing fictitious resumes. A group of economists recently performed an experiment on around 100of the largest companies in the country, applying for jobs using made-up resumes with equivalent qualificat­ions but different personal characteri­stics.

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