The Guardian (USA)

Facebook will not notify more than 530m users exposed in 2019 breach

- Kari Paul and agencies

Facebook has not notified the morethan 530m users whose details were exposed on a hacker forum in 2019 and has no plans to do so, according to company representa­tives.

Business Insider reported last week that phone numbers and other details from Facebook user profiles were available in a public database. The social media company acknowledg­ed in a blogpost on Tuesday that “malicious actors” had obtained the data prior to September 2019 by “scraping” profiles using a vulnerabil­ity in the platform’s tool for syncing contacts. Facebook has said it plugged the hole after identifyin­g the problem at the time.

But a Facebook spokespers­on said on Wednesday that the company would not be notifying users affected by the hack and that it was not confident it had full visibility on which users would need to be alerted. He said the company also took into account that users could not fix the issue and that the hacked data was publicly available.

The scraped informatio­n did not include financial informatio­n, health informatio­n or passwords, Facebook said. However, the collated data could provide valuable informatio­n for hacks or other abuses, according to experts.

Much of the stolen data – including phone numbers and birth dates – is not often changed or in some cases impossible to change. That means those details are still likely attached to active users, said Ivan Righi, a cyber threat intelligen­ce analyst at San Franciscob­ased digital security firm Digital Shadows.

“Cybercrimi­nals can use informatio­n such as phone numbers, emails and full names to launch targeted social engineerin­g attacks,” he said. “As most users are still working from home due to the pandemic, these attacks could be effective if personaliz­ed to target victims, like sending text messages impersonat­ing companies or banks to users.”

Facebook, which has long been under scrutiny over how it handles user privacy, in 2019 reached a landmark settlement with the US Federal Trade Commission over its investigat­ion into allegation­s the company misused user data. That settlement requires Facebook to report details about unauthoriz­ed access to data on 500 or more users within 30 days of confirming an incident.

Ireland’s Data Protection Commission, the European Union’s lead regulator for Facebook, said on Tuesday it had contacted the company about the data leak. It said it received “no proactive communicat­ion from Facebook” but was now in contact.

The Facebook spokespers­on declined to comment on the company’s conversati­ons with regulators but said it was in contact to answer their questions.

The breach revealed last week renews security and privacy concerns stemming from Facebook’s dominance in the tech industry, as the social media giant frequently refuses to “open its walled garden or permit accountabi­lity research into its policies”, said Cory Doctorow of digital rights group the Electronic Frontier Foundation.

 ?? Photograph: Richard Drew/AP ?? Facebook has long been under scrutiny over how it handles user privacy.
Photograph: Richard Drew/AP Facebook has long been under scrutiny over how it handles user privacy.

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