The Guardian (USA)

Amazon’s Alexa device tells 10-year-old to touch a penny to a live plug socket

- Maya Yang

Virtual assistants can set timers for people, play music, control smart home devices, respond to voice commands and set up reminders. As of Sunday, they have also proven their ability to challenge children to lethal dares.

Alexa, Amazon’s virtual assistant, recently advised a 10-year-old girl to touch a penny to a live plug socket after she asked the Echo smart speaker for a challenge.

“My 10-year-old just asked Alexa on our Echo for a challenge and this is what she said,” said user Kristin Livdahl in a tweet on Sunday. She accompanie­d the caption with a screenshot of Alexa’s response.

“Here’s something I found on the web. According to ourcommuni­tynow.com, the challenge is simple: plug in a phone charger about halfway into a wall outlet, then touch a penny to the exposed prongs,” read Alexa’s response.

The challenge began circulatin­g on TikTok around a year ago and often results in the person getting an electric shock, along with potential fires and serious lifelong injuries.

Users were quick to express their shock and dismay at the tweet, which has since garnered 17,000 likes and more than 3,000 retweets.

One user tweeted: “Omg that’s horrible.”

Others poked fun at the incident. One said: “Clearly AMZN’s algorithm realize that by suggesting this challenge customers will later have to buy a lot of stuff to replace everything after the house burned down.”

Another user said: “What did you expect when you outsourced parenting to an AI?”

Amazon said they have since resolved the issue. A spokespers­on told CNN: “Customer trust is at the center of everything we do and Alexa is designed to provide accurate, relevant, and helpful informatio­n to customers.

“As soon as we became aware of this error, we quickly fixed it, and will continue to advance our systems to help prevent similar responses in the future.”

 ?? Photograph: Mike Blake/Reuters ?? A mother tweeted her outrage after her Echo smart speaker told her young daughter to touch a penny to a live plug socket.
Photograph: Mike Blake/Reuters A mother tweeted her outrage after her Echo smart speaker told her young daughter to touch a penny to a live plug socket.

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