The Guardian (USA)

Netflix shares fall more than 35% after streamer loses over 200,000 subscriber­s

- Edward Helmore

Shares of Netflix lost more than 35% of their value in New York on Wednesday, after the streaming giant announced it had lost more than 200,000 subscriber­s in the first three months of the year and said it and expects to lose 2 million more over the next quarter.

The sharp drop wiped $50bn off Netflix’s value and comes as subscriber­s rethink their commitment to streaming services that grew their numbers sharply during the homebound months of peak lockdown. Netflix had anticipate­d it would add 2.5 million customers in the first quarter.

A number of rival services, including Disney, Warner Bros Discovery and Paramount, often with deeper content libraries to draw on, have also entered the market. Netflix stock, which was already down 40% for the year, has now dropped from $700 in November to $244 when the market opened, a fall approachin­g two-thirds.

The company said on Tuesday that it had experience­d “revenue growth headwinds”. It recently raised subscripti­on prices despite signs that consumer growth was slowing, with a basic monthly package now costing US customers $15.49.

“We’re definitely feeling higher levels of market penetratio­n … and heightened competitio­n,” said Ted Sarandos, co-chief executive.

In terms of capitaliza­tion, Netflix is now worth $1009bn, a figure that will make it more difficult for its Los Gatos, California-based management to raise money to fund the investment for content production upon which subscriber growth has been dependent.

The confluence of negative forces, from the lifting of the pandemic, the loss of 700,000 subscriber­s in Russia, high consumer inflation in many leading markets forcing households to rethink their budgets, have hit the service.

Elon Musk, the Tesla CEO currently making a hostile takeover bid for Twitter, claimed “woke mind virus” is behind Netflix’s stock plunge – not competitio­n, password crackdowns or an inflation squeeze. “The woke mind virus is making Netflix unwatchabl­e,” Musk tweeted.

Wednesday’s crash comes after a period of spectacula­r growth for the company coupled with investors demand for the stock. Netflix, like Peloton and GameStop, was a beneficiar­y of cash that flushed through economies during the pandemic, feeding demand for stocks.

“This is not the end of Netflix, but it’s going to require re-tooling perhaps with video games and other sources of future growth,” says Eric Schiffer of the Los Angeles-based private equity firm, The Patriarch Organizati­on. “They picked up a tremendous amount of subscriber­s because people were stuck in their homes but now they’ve reached a certain saturation, and they’re dealing with some real competitio­n.”

Shares of Netflix rose 86% from the end of 2019 through 2021, while the S&P 500 climbed 48%.

Reed Hastings, co-chief executive, said tackling account sharing is now a priority for the company. An estimated

100m households are using accounts that they do not pay for. “When we were growing fast it was not a high priority, but now we’re working super hard on it,” Hastings said.

The company also said it would attempt to jump-start growth by improving the “quality of our programmin­g” and consider introducin­g a lower-price, advertiser-supported subscripti­on option.

“I’ve been against the complexity of advertisin­g and a big fan of the simplicity of subscripti­on,” Hastings said on Tuesday. “But as much as I’m a fan of that, I’m a bigger fan of consumer choice.”

“Nobody was expecting Netflix to announce they lost subscriber­s. They were expecting a slowdown in subscripti­ons, but seeing Netflix losing subscriber­s is a big deal,” Ipek Ozkardeska­ya, senior analyst at Swissquote Bank, an online broker, told the Wall Street Journal.

“People are asking ‘Is this worth it?’”

Ozkardeska­ya said. “As prices rise, the worth threshold is being pulled higher and that’s pushing people to the exit.”

 ?? Photograph: Chris Delmas/AFP/Getty Images ?? Reed Hastings, co-chief executive, said tackling account sharing is now a priority for the company. An estimated 100m households are using accounts that they do not pay for.
Photograph: Chris Delmas/AFP/Getty Images Reed Hastings, co-chief executive, said tackling account sharing is now a priority for the company. An estimated 100m households are using accounts that they do not pay for.

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