The Mercury News Weekend

Bon Appetit cafeteria workers asked to sign mandatory arbitratio­n agreements

Group provides food services at Google, other tech companies

- By Levi Sumagaysay lsumagaysa­y@ bayareanew­sgroup.com

As Google employees urge their company and others to end forced arbitratio­n, the tech giant’s cafeteria workers are being asked to sign mandatory arbitratio­n agreements.

Bon Appetit Management, a Palo Alto company that provides food services at many tech companies including Google, Oracle, Twitter and Uber, along with universiti­es and museums, asked its workers to sign the agreements last week. A Bon Appetit spokeswoma­n said Thursday that the company has distribute­d the agreement “widely.”

One Google eatery worker who asked to remain anonymous out of fear of retributio­n said Bon Appetit asked its employees to sign the agreements immediatel­y, prompting some to ask if they could read the documents more closely first. If they don’t want to sign the agreements, they were told, they would have to submit statements explaining their reasons, the employee said.

“Bon Appetit has used arbitratio­n agreements for a number of years,” the company spokeswoma­n said. The worker who spoke with this news organizati­on has been in food services at Google for the past several years and said this was the first time he and his co-workers have been asked to sign the agreement.

When asked what would happen to workers who refused to sign the agreements, the Bon Appetit spokeswoma­n said the company “will address any questions raised by an employee about the arbitratio­n agreement directly with the employee.”

When asked for comment Thursday, a Google spokeswoma­n pointed out that the company does not directly employ the Bon Appetit workers. She also referred to the company’s supplier code of conduct, which among other things asks Google suppliers to “embrace” non-discrimina­tion, diversity and inclusion, and to forbid sexual harassment and abuse.

Last week, Google employees launched a campaign calling for companies to stop requiring employees to accept arbitratio­n.

“Arbitratio­n is ‘ forced’ when your employer requires you to sign away your right to go to court at the start of

“Google should take the lead in denouncing any supplier that forces arbitratio­n for its employees.” — Tanuja Gupta, a leader of Googlers for Ending Forced Arbitratio­n

your employment, before any legal dispute arises,” the group said during a daylong campaign on social media last Tuesday.

Asked to comment about Bon Appetit’s move, the group said it was “sadly” aware that contractor­s are also forcing their employees to sign away their rights to sue. The group’s campaign calls for no forced arbitratio­n for temporary, vendor and contract employees, too.

“Google should take the lead in denouncing any supplier that forces arbitratio­n for its employees,” said Tanuja Gupta, one of the leaders of Googlers for Ending Forced Arbitratio­n, Wednesday night. “This means Google also has to end forced arbitratio­n for its own full-time employees.”

Af ter thousands of Google employees around the world walked out in November to protest the way the company handles sexual harassment claims, the tech giant said it would end forced arbitratio­n for individual cases of sexual harassment and assault for full-time employees. The Google campaigner­s say that change has yet to be reflected in their employee agreements, although Google said last week that it recently modified its offer letters.

Meanwhile, Bloomberg reported Thursday that Google has been urging the U. S. government to limit protection­s for employees who protest, including calling on the National Labor Relations Board to reinstate a ban on employees using their workplace email systems to organize.

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