The Mercury News Weekend

Long hours expected in tech jobs can test people with health issues

Author explores challenges for those with disabiliti­es

- By Leonardo Castañeda lcastaneda@ bayareanew­sgroup.com

Want to change the world? You have to work at least 80 hours a week, according to Tesla CEO Elon Musk. Long hours are a point of pride in the technology industry, where 70 hour weeks can be in the job descriptio­n.

But those long workdays are hurting employees with chronic illnesses or disabiliti­es, according to Rachel Thomas, a startup cofounder and engineer.

Thomas laid out her argument in a pair of Medium posts early last week. She wrote that she was interested in the topic in part because of her own health challenges, which include two brain surgeries and a life-threatenin­g brain infection. After she posted on Twitter about her health, Thomas said other tech workers contacted her to tell her about chronic illnesses or disabiliti­es they didn’t want their employers or coworkers to know about.

“It was simultaneo­usly surprising and not surprising. I was like, wow, there are a lot of people that are dealing with this I didn’t know about,” Thomas said in an interview with this news organizati­on. “And I totally get why they would not be comfortabl­e sharing that.”

Tech workers, she said, are worried about being open about disabiliti­es or health concerns because they don’t want to be seen as less capable or unable to do the work needed. The long hours, however, can clash with workers’ health priorities.

“Many people with chronic illnesses or disabiliti­es have fewer hours in the day. Many of us need more sleep than healthy people (yet still wake up feeling awful),” she wrote. They also have to take time for medical appointmen­ts, physical therapy and the challenges of navigating the medical system.

There is also an emotional

toll, such as worries about asking for necessary accommodat­ions, or feeling like they can’t then push for a promotion or raise because they’ve used up their goodwill in the company.

“Many people worry that if they share about their disability, people may accuse them of ‘ faking it’ if they are not perfectly consistent in their behavior,” Thomas wrote.

The challenges can hold employees and companies back, said Thomas, who co-founded fast.ai to teach AI to the general public and previously worked for Uber as an engineer and data scientist. For one, the products companies design would benefit from being worked on by individual­s with disabiliti­es because consumers also include people with disabiliti­es. And companies, she said, don’t end up getting the most out of their employees.

She pointed to research that suggests working 70 or 80 hour weeks isn’t actually better for the employee or the company. Being overworked can decrease productivi­ty and impede creativity.

In a new book, Basecamp co-founders Jason Fried and David Heinemeier Hansson argue that working more than 40 hours a week is unnecessar­y and write, “Workaholis­m is a contagious disease.” A 2014 study from Stanford University found that employees working 56 hours a week get about as much done as those working 70 hours.

Thomas, who said at fast.ai that she’s been able to adjust for her medical needs, has seen firsthand how a lack of flexibilit­y around disability issues can hurt both employees and companies. While on disability leave from a previous job, Thomas told her manager she was ready to come back part-time. She said her manager refused because he was worried it would be too hard to explain to his superiors why she was in the office but not taking on a full-time workload. She said she extended her disability leave until she could return full-time.

“That was kind of disappoint­ing and hard, though, because I was actually eager to go back to work parttime,” she said.

Thomas said the industry also struggles with subtle ways people with disabiliti­es feel uncomforta­ble or excluded, such as insensitiv­e comments from coworkers, or not knowing how to explain long gaps in their resume.

“An area where I think the tech industry struggles in general, is also just basic empathy and kind of building empathy for people,” she said.

 ?? DAN HONDA — STAFF ARCHIVES ?? The highly-competitiv­e tech industry often requires employees to work 70 or more hours a week. Author Rachel Thomas says workers worry about sharing informatio­n about their health problems or disabiliti­es out of fear they will be seen as less capable.
DAN HONDA — STAFF ARCHIVES The highly-competitiv­e tech industry often requires employees to work 70 or more hours a week. Author Rachel Thomas says workers worry about sharing informatio­n about their health problems or disabiliti­es out of fear they will be seen as less capable.
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