The Mercury News Weekend

Driver unsettled by unexplaine­d braking

- By Brad Bergholdt Email Brad Bergholdt at brad bergholdt@gmail.com; he cannot make personal replies.

I have a 2004 Toyota Sienna. It feels like it will put on the brakes when I least expect it. It is just for a second or two, but what a wake-up! I took it to the dealer, and they said no codes found. So online we go to find out, after hours of searching, that it might be the VSC or that it is most likely steering rack bushings, but I have done the entire brake system to find this out. Ouch on me! Why hasn’t Toyota recalled the model for such a life threat as this is? Any advice? — Lorie H.

Wow! Let’s see if we can sort some of this out.

Toyota issued a Technical Service Bulletin (#BR008-04) in late 2004 indicating an intermitte­nt VSC (Vehicle Stability Control) activation may occur on early production Sienna and Highlander vehicles due to a faulty steering angle sensor. Such a fault should include an illuminate­d VSC light and audible warning buzzer turning on at the same time. A VSC activation may involve power reduction, braking and yaw (turning) correction­s.

If your vehicle identifica­tion number precedes 5TDZA2C#4S194312 (check the final six digits) or 5TDBA2C#4S025440 (final six digits) this is definitely something to look into. The bulletin indicates a DTC (diagnostic trouble code) may ormay not be present, and sensor replacemen­t with a revised version is advised.

If your Sienna is a candidate for the revised sensor, I’d push hard for this being performed out-of-warranty due to the obvious safety concern and DTC being published (contact Toyota directly). The sensor is pricey (about $400 to $500) plus installati­on and zero-point calibratio­n (2 or more hours of labor).

If you haven’t noted the VSC light and tone, and there’s no DTC, it still might be a good idea to have both the steering angle and yaw sensors scrutinize­d for brief glitches by a sharp tech using the graphingmo­de of a scan tool or lab scope. If they show clean, this should put any VSC concerns to rest. Your comment regarding the steering rack bushings puzzlesme, as worn-out rubber bushings would result in steering looseness, wandering and possible instabilit­y rather than being involved in an unexpected braking event.

As with any intermitte­nt situation, documentin­g the specific driving conditions, possible illuminate­d warning indicators, road surface, temperatur­e and other factors will help a service technician to best duplicate your concerns and be able to apply the best diagnostic methods to narrow down the cause. My lube shop is bugging me to do oil changes every 3,000 miles. Hasn’t this been busted as unnecessar­y? My oil minder usually tells me it’s time in about 6,000 to 8,000 miles. — Conrad

Yikes! The only circumstan­ce where this may be needed is when a vehicle is operated in extreme conditions, such as excessive dust, extreme cold, prolonged idling, demanding workload or (more likely) if run times don’t heat up the engine enough to burn off contaminat­es from the oil. If milky deposits are seen at the bottom of the 710 cap (oil upside down), full warm-ups aren’t regularly occurring. I’d go with the oil minder recommenda­tion, as most are derived by how the vehicle is actually being driven.

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