The Mercury News Weekend

Uber reports $5.2 billion loss for second quarter.

Sluggish revenue growth also hits struggling ride-hailing firm

- By Kate Conger

SAN FRANCISCO » Uber set two dubious quarterly records Thursday as it reported its results: its largest- ever loss, exceeding $5 billion, and its slowest- ever revenue growth.

The double whammy immediatel­y renewed questions about the prospects for the company, the world’s biggest ride-hailing business. Uber has been dogged by concerns about sluggish sales and whether it can make money, worries that were compounded by a disappoint­ing initial public offering in May.

For the second quarter, Uber said it lost $5.2 billion, the largest loss since it began disclosing limited financial data in 2017. A majority of that about $3.9 billion was caused by stock- based compensati­on that Uber paid its employees after its IPO. Excluding that one-time expense, Uber lost $1.3 billion, or nearly twice the $878 million that it lost a year earlier.

Revenue grew to $3.1 billion, up 14% from a year ago, the slowest quarterly growth rate the company has ever disclosed.

“We think that 2019 will be our peak investment year,” Dara Khosrowsha­hi, Uber’s chief executive, said in an interview, noting that he expected losses to decline over the next two years. “We want to make sure that the kind of growth we have is healthy growth.”

He added that there were other positives. Uber’s bookings the money it gets from rides and deliveries before paying commission­s to drivers rose 31% from a year ago. The company also added customers, total

ing more than 100 million monthly active riders for the first time.

The results continued to cast a shadow over Uber, sending its stock falling in after- hours trading. The company, whose growth once rose like a rocket ship as it upended traditiona­l transporta­tion and barreled into markets around the world, was expected to be valued at about $120 billion at its IPO this year. But Uber dropped below its $45 offering price on its first day of trading and has only briefly risen above that share price since. Khosrowsha­hi has been criticized for the way that Uber went public and has faced questions about how he intends to revive growth.

“What we’re looking for is evidence that the company can reaccelera­te revenue growth after the last few quarters,” said Tom White, a senior vice president at the financial firm D. A. Davidson.

The ride- hailing industry has faced scrutiny in recent months for the way its businesses burn money with no imminent likelihood of profits. Companies must constantly spend freely for incentives to attract passengers and drivers and to fend off competitio­n. Both Uber and its rival Lyft were questioned by investors this year about their business models as they prepared to list on the stock market.

Lyft has also reported a series of deep losses. This week, it said it lost $644.2 million in the second quarter, though it added that it expected that amount to abate. Several months earlier, Lyft had also posted a particular­ly steep loss related to stock- based compensati­on payouts to its employees. Like many technology startups, Uber and Lyft recruited employees with stock options that they said could make the workers wealthy when the companies went public. The costs of that practice have now materializ­ed.

At Uber, Khosrowsha­hi has been working to cut costs and shift management. In June, he ousted two top executives: the chief operating officer and the chief marketing officer. Last month, he laid off a third of the marketing staff, or about 400 people. Three board members have also stepped down since Uber’s IPO.

Uber’s board changes have been led by the chairman, Ron Sugar, Khosrowsha­hi said Thursday. He added that they were part of a natural shift after a public offering.

“This is a different Uber,” he said in the interview. Since the IPO, “I get to spend more time internally with our employees. What I’m insisting on is excellent execution.”

Khosrowsha­hi said Uber, which had been competing with Lyft by offering heavily discounted rides to lure riders, has seen that price war subside.

“The competitiv­e environmen­t, which got worse in the second half of last year, is progressiv­ely improving now,” he said.

Although Uber has relaxed its discounts for rides, the food delivery business is still highly competitiv­e and the company plans to invest more aggressive­ly in that area, he said. Uber’s food delivery business, Uber Eats, more than doubled its number of monthly customers in the quarter.

Uber, which aspires to become an Amazonlike store for all forms of transporta­tion, is also investing in the developmen­t of autonomous cars, public transit deals, the expansion of its bicycle and scooter business, and in its freight delivery platform.

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 ?? JEENAH MOON — THE NEW YORK TIMES ?? Uber said it lost $5.2 billion, the largest loss since it began disclosing limited financial data in 2017.
JEENAH MOON — THE NEW YORK TIMES Uber said it lost $5.2 billion, the largest loss since it began disclosing limited financial data in 2017.

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