ONLINE

banking by a few seconds.

Use only secure network connections: Public Wi-Fi can be convenient, but consumers should never use such connections to do their online or mobile banking.

The American Bankers Association suggests consumers always do their online banking via their own private home networks. Consumers who routinely use public Wi-Fi, even if it’s just for basic internet surfing, should log out of mobile banking apps or websites before logging on to public networks.

Change passwords frequently and avoid using the same password for more than

one account: Many banking websites advise customers if their passwords are weak or strong when customers first set up their accounts. Even if customers’ passwords are deemed strong, it is best to change them periodically so hackers or criminals cannot guess them. And consumers should never use the same password for more than one account, as that can make it much easier for criminals to steal consumers’ identities.

Monitor credit scores: Consumers have the right to one free credit report each year, but many credit card companies now update customers regarding their credit scores once per month. Consumers may need to sign up to take advantage of this service, but doing so is typically free. If credit scores suddenly dip unexpectedly and without reason, consumers may have been victimized by identity theft and can then take the necessary course of action to address the issue.

Online and mobile banking is convenient and should continue to innovate, but consumers must tread carefully when accessing sensitive financial information online.