The Mercury News

Insider secrets to online interior design … and an awesomely eclectic home

- By Sandy Deneau Dunham TRIBUNE NEWS SERVICE

Granted, Hayley Francis holds a couple practical advantages over the rest of us run-of-themill do-it-ourselves-ers.

Profession­ally, Francis is the Trend & Design manager of The Mine, a Kirkland-based online home-furnishing company with an uncanny knack for … well … trends and design. It’s fair to assume she is rather plugged-in to cool things.

Geneticall­y, her mother, Laurie Francis, was a profession­al interior designer whose own mother also was “big on interior design,” Francis says. So it’s also fair to assume she has a natural way with cool things.

But still, Francis’ enchanting­ly eclectic style is all hers — as is the total DIY decor of her fabulous 1922 Craftsman home. She has spent three years (and more than 100 hours on Etsy alone) curating a clever combinatio­n of treasures old and new.

All told, it’s a 1,800-squarefoot living lesson in online décor shopping — and Francis is the best professor ever: She gives us the answers. Cue the Qs!

Ack! Where do you even start?

I bought the house in August 2014. It was pretty much finished; the floors and kitchen were done. My goal was that I always wanted a black-andwhite tile kitchen, so the fact that I found one with it in my price range was pure luck. I painted it white, and the cabinets, before I moved in — one of the first things. I painted the walls white (they were gray). Gray made you feel locked in.

When I got here, I had the bar; dining table; and the little mini-chair from my mom, who would smoke her cigarettes by the fire in a little chair. Figure out where you’ll spend most of the time, and start there. I knew it’d be the living room, with the fireplace and TV, so I bought the sofa first.

How much planning should you do before shopping online?

(For the kitchen cabinets and trim) I got a bunch of swatches — really bright green — and went on Pinterest. I really started researchin­g. I knew the vision in my head. Paint is really hard.

Between buying my sofa and moving in, I had been sketching out a plan and dimensions. I knew where the pieces would go. I do e-design on a computer. I’ll lay out a space (The Mine has 3-D products I can look at online) based on dimensions on an e-design board. My office/closet room is the exact same as the e-design.

I would advise having a focal point. You’ll buy things you like and not know what to do with them.

How do you focus on a focal point?

You could do it with a rug; I used rugs to make my house feel cohesive. I knew my color palette: salmon pinks and greens and white. Some say it’s always a sofa or something specific, but that’s not true. You have to keep your dimensions in check, but otherwise, whatever you want can be a focal piece.

(In the master bedroom) I started from scratch. The first thing was the wallpaper; that was the focal piece. I did an e-design board, and also just kinda had it in my head.

How do you pick out pieces without touching them?

I had to take a risk. For one rug, I stared at it for months and got it down to $300. I knew it was flat-weave, so I said, “This is how I’m interpreti­ng the color.” Always email.

Online, there’s so much more. You can’t touch or feel it, but you can research it. I’m a researcher.

How do you work with an online seller to customize a piece?

It depends on the vendor. The Mine has hundreds, but they’re not all custom. If you see a piece with four weeks or up of lead time, it’s probably made to order. It’s reasonable to ask. A lot can’t be customized, but it’s always worth an ask. Ask to tailor it to your space. Taylor Burke Home does made-to-order, in different colors. Oftentimes, there’s no change (in price) unless it’s larger.

How can you tell whether an online seller is reputable?

Reviews, and if it’s nonreturna­ble, don’t do it. I return things quite a bit. Only order from places that will return, with a shipping label and pickup schedule.

Any other unexpected advantages to doing so much online?

I don’t like to shop physically, even though I have a fashion blog (Neon Doves). I like to find things nobody else has. What’s also cool online as a customer: I’m 5 feet 2 and live on my own. I can’t carry big things upstairs. I can order it The white fireplace is original to Hayley Francis’ 1922 Craftsman home. The wooden vase on the mantel is from The Mine; it’s filled with arrows Francis found at a garage sale. The coffee table is from West Elm, and the vintage Moroccan rug is from Loom + Field. “I like flat and heavier weaves,” Francis says. “As I got deeper, I learned (the weavers) are from the Atlas Mountains. I bought two rugs from them.” (Steve Ringman/TNS) assembled or installed: onestop shopping.

How do you pace yourself when there’s so much room to fill, and so much to buy?

You have to take your time, or you’ll have regrets. Trust yourself. It’s better to buy something you’re “I was very excited for this wallpaper (Palm Jungle, by Cole & Son),” says Francis. “It’s in the Beverly Hills Hotel. I fell in love with it. I didn’t stay there; I’m not that cool. But I looked on Pinterest and got a sample. It serves as art and makes me happy. I wanted happy but minimal. The bed and tables (all from West Elm) match. That’s something I would never do, but the wallpaper’s busy, and I wanted it to feel calm. Everything in here I got online.” (Steve Ringman/TNS) going to keep. I also took my time for financial reasons. If you can’t afford it, wait and do it right.

So … are you done?

It gets very addicting. But I’m done. Well … I would like to redo the bathroom. I like to think I will, eventually.

 ??  ?? Hayley Francis sits at a vintage table under a vintage chandelier from craigslist. Originally, a chandelier dangled between the living and dining areas, but Francis “moved it to make it feel like two rooms.” The rattan chairs, from The Mine, “will be...
Hayley Francis sits at a vintage table under a vintage chandelier from craigslist. Originally, a chandelier dangled between the living and dining areas, but Francis “moved it to make it feel like two rooms.” The rattan chairs, from The Mine, “will be...
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