The Mercury News

Find out what’s new in the renters insurance market

- By Marilyn Kennedy Melia

“New and improved” is a popular label on everything from detergents to wrinkle creams. But when it comes to insurance, particular­ly renters insurance, what could add zest to this product, which many renters don’t even purchase unless required by their landlord?

A greater number of renters has made insurers compete harder, notes Michael Barry of the Insurance Informatio­n Institute.

Moreover, online startups are devising new ideas for renters who don’t want to pay the full security deposit and need someone to guarantor on their lease, and they’re aiming to offer cheaper policies.

And while it may not make the wish lists of many renters, it often tops their regrets.

“The vast majority of the tenants who call our hotline with problems — like a break-in or water damage to their possession­s that would require renters insurance — do not have it,” says John Bartlett of the Metropolit­an Tenants Organizati­on.

These policies average about $20 monthly nationwide, says Barry, with higher charges in such states as Texas and Florida that suffer more weather disasters.

The new online startups often charge less than traditiona­l insurers. For instance, Lemonade, currently operating in some dozen states, advertises coverage starting at $5 monthly.

Online firms, which don’t provide any inperson interactio­n to customers, operate at low-cost, and are able to offer cheaper coverage. But some renters “are willing to pay a little more for personaliz­ed service,” Barry says.

And, traditiona­l firms are devising new twists to enhance policy appeal. For instance, Travelers Cos., is now selling a policy in New York that will travel with the renter when they move to a new apartment.

Besides traditiona­l policies, one online entrant, Jetty, partners with several apartment firms. Jetty’s offer to renters? Pay 17.5 percent of the required security deposit to the online firm, instead of the full (usually refundable) amount to the landlord. And, Jetty charges about 5 percent to 10 percent of rent to act as a “guarantor” when a landlord requires that, provided the renters’ credit profile is approved.

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