The Mercury News

GOOGLE APPS ARE CAUSING GRIDLOCK

Bay Area drivers heading to the beach this weekend discourage­d from using downtown Los Gatos as a shortcut to Santa Cruz

- By Judy Peterson jpeterson@bayareanew­sgroup.com

LOS GATOS >> Google’s popular apps apparently are causing traffic gridlock in downtown Los Gatos.

Highway 17 is the only direct route to Santa Cruz beaches. But beachgoers often cut through downtown Los Gatos, thinking they’ll save time. That actually isn’t the case. If they stay on Highway 17, they will get there faster, Los Gatos officials say.

Last Sunday was especially bad with gridlock traffic in downtown Los Gatos and surroundin­g neighborho­ods as vehicles attempted to take a shortcut. The town blames the problem on smartphone traffic apps.

Google owns two of the most popular apps: Google Maps and Waze.

At 1 p.m. Sunday, a Waze map of the Los Gatos area showed traffic on Highway 17 south moving at 13 mph, with

“Through years of tracking traffic through the town, it has become clear that the traffic applicatio­ns are doing a disservice to their users. This is because the applicatio­ns have begun to conflict with each other, where they send all these vehicles to perceived shortcuts.”

— Matt Morley, Los Gatos Parks and Public Works director

a short stretch dropping to 4 mph. Then it picked up again to 14 mph.

The same Waze map showed traffic in and around downtown Los Gatos was between 2 mph and 5 mph.

“Through years of tracking traffic through the town, it has become clear that the traffic applicatio­ns are doing a disservice to their users,” Los Gatos Parks and Public Works Director Matt Morley said. “This is because the applicatio­ns have begun to conflict with each other, where they send all these vehicles

to perceived shortcuts. The apps are not able to respond fast enough to the overload they have created on the roadways.”

Asked why its traffic apps continue to send drivers into neighborho­ods, a Google spokespers­on said that “Google Maps strives to accurately model and reflect the real world. Municipali­ties and agencies responsibl­e for managing roads and reducing traffic are free to take measures according to their individual needs, e.g. speed humps, changing speed limits, adding traffic lights. Our automated routing optimizati­on algorithm will inherently take those parameters into account in every route created in Google Maps.”

But the end result of that routing, Morley said, is that “all of this builds into a frustratin­g drive for families looking for a nice day at the beach. Staying on the freeways is the best route to Santa Cruz.”

Caltrans is posting “Santa Cruz Traffic Use Hwy 17” on at least one southbound freeway message sign.

In past summers, Los Gatos police have closed some streets impacted by cutthrough traffic when they think public safety is imperiled and Morley said that policy will continue.

 ?? PHOTO BY STUART LEE ?? Drivers looking for a shortcut to Santa Cruz beaches are in a gridlock on a residentia­l street around downtown Los Gatos on May 27.
PHOTO BY STUART LEE Drivers looking for a shortcut to Santa Cruz beaches are in a gridlock on a residentia­l street around downtown Los Gatos on May 27.
 ?? STAFF FILE PHOTO ?? Left: Main Street in downtown Los Gatos turns into a parking lot as beach traffic mixes with local traffic creating a mess for merchants and locals in 2014.
STAFF FILE PHOTO Left: Main Street in downtown Los Gatos turns into a parking lot as beach traffic mixes with local traffic creating a mess for merchants and locals in 2014.

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