MoviePass cites ‘temporary outages’ for blank listings

Amid stock plummet, CEO assures this was a ‘temporary outage’

It may not have been the final curtain call for MoviePass on Monday, but listings for many Bay Area theaters in its subscription-based movie-going app went dark for hours Monday afternoon before they were restored as the company and its owner faced deep financial woes.

Subscribers took to social media on Monday afternoon to complain that MoviePass showed no movie listings in its local theaters in and around the Bay Area.

The MoviePass mobile app showed no listings Monday afternoon for AMC Mercado 20, CineArts at Santana Row in San Jose and AMC Eastridge 15 in East San Jose — despite all three theaters operating and screening multiple movies on Monday, according to their websites.

By nearly 6 p.m., the listings had returned to the MoviePass app for those and other Bay Area theaters.

MoviePass did show listings Monday afternoon, however, for four Landmark movie theaters in the South Bay. Landmark Theaters and MoviePass signed a deal in March, where MoviePass would be integrated into Landmark Theaters’ ticketing system, according to Variety.

Employees at Landmark’s Aquarius Theatre in Palo Alto and Guild Theatre in Menlo Park told this news organization people continued using the MoviePass app to obtain tickets for movies Monday.

Other Landmark theaters across the country also showed movie listings on the MoviePass app Monday, according to Deadline.

MoviePass did not immediately respond to a request for comment from this news organization.

MoviePass’ temporarily empty listings for other theater chains