The Mercury News

Taiwan chipmaker blames WannaCry for plant closures

Hiccup comes at a critical time for iPhone production

- By Debby Wu Emily McCormick and Mark Gurman contribute­d to this report.

Taiwan chipmaker TSMC, reeling from a computer virus that shut down several plants over the weekend, is expected to be able to fill orders on time for Apple as it gears up to release new iPhones later this year.

Taiwan Semiconduc­tor Manufactur­ing Co. said earlier Monday that full operations have resumed after a variant of the 2017 WannaCry ransomware affected production over the weekend. The infection, which happened when a supplier installed tainted software without a virus scan, spread swiftly and hit facilities in Tainan, Hsinchu and Taichung — home to some of the cutting-edge plants that produce Apple’s semiconduc­tors.

Nehal Chokshi, an analyst with Maxim Group, said delays to Apple should be limited because it appears that no wafers, a semiconduc­tor material involved in the production of chips, were affected. “My suspicion is that there will be minimal impact on Apple,” he said. “Nothing has been scrapped, just simply production days have been impacted.”

The wait time between raw wafer to finished chips is about six to eight weeks, Chokshi said, which would cause a much more serious delay if that part of the production line was affected. However, in this case, the time Apple will have to wait to receive the chips will be extended only by the number of days production was delayed, which is about three days, he said.

“This is really minor,” Chokshi said. “I don’t think there’s a need to panic from Apple’s perspectiv­e or from an investor’s perspectiv­e.”

TSMC declined to discuss the implicatio­ns for Apple, which also declined to comment. Apple shares were little changed at $207.78 at 10:46 a.m. in New York Monday. TSMC’s U.S.traded shares were down 1.3 percent.

Apple is said to be ramping up production of three new iPhone models for this fall, banking on them to continue its recent sales momentum. It’s also planning new iPad and Apple Watch models, devices that have historical­ly used TSMC chips. Apple designs the processors that go into its devices, but uses TSMC to make the chips. In the past, the U.S. company has employed foundries owned by Samsung Electronic­s Co., its rival in global mobile devices.

TSMC intends to make up for the lost time as it heads into the critical holiday season, Apple’s most important quarter. The chipmaker will probably prioritize Apple, its largest customer, over smaller clients as it resumes normal operations, Chokshi said.

TSMC Chief Executive Officer C. C. Wei wouldn’t discuss where the malware variant originated, nor how it made it past the company’s security protocols — a black eye for a corporatio­n that prides itself on its technologi­cal and operationa­l superiorit­y. No hacker targeted TSMC, Wei said, explaining that the infected production tool was provided by an unidentifi­ed vendor. The company is overhaulin­g its procedures after encounteri­ng a virus more complex than initially thought, he said.

“We are surprised and shocked,” Wei told reporters. “We have installed tens of thousands of tools before, and this is the first time this happened.”

Chief Financial Officer Lora Ho said the incident would have some impact on TSMC’s 2018 profit, declining to elaborate beyond an earlier warning that thirdquart­er gross margins would slip by about a percentage point.

This is the first time a virus had brought down a TSMC facility. The incident underscore­s the global nature of the technology supply chain, in which companies like Apple and Qualcomm depend on hundreds of suppliers around the world.

WannaCry spread across the globe in May 2017, rolling through corporatio­ns from FedEx to French carmaker Renault and infiltrati­ng Russia’s interior ministry as well as British hospitals. Thought to have emanated from North Korea, it gave victims 72 hours to pay $300 in bitcoin or cough up twice as much, threatenin­g a permanent loss of data. Wei said the variant that infected TSMC didn’t demand a ransom.

The rogue code was ultimately estimated to have infected hundreds of thousands of computers that run Microsoft’s Windows, in thousands of companies in about 150 countries. The ransomware however was considered unsophisti­cated and was quickly contained.

Gene Munster, cofounder of Loup Ventures and a long-time Apple watcher, agrees with other analysts that iPhone production is unlikely to be delayed but says the virus incident could affect Apple’s relationsh­ip with TSMC. “My sense is that this is an issue for Apple because they’re going to take TSMC’s security problem more seriously than any other company,” he said. “Apple believes so strongly in privacy and security that this is something that could impact their relationsh­ip with TSMC.”

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