The Mercury News

DMV office on Senter Road may be most popular office

- Gary Richards Columnist Join Gary Richards at Facebook.com/ mr.roadshow, contact him at mrroadshow@ bayareanew­sgroup.com, 408-920-5335 or at grichards@ bayareanew­sgroup.com or 408-920-5037.

QKudos to the DMV and its new office on Senter Road in

San Jose. I had an appointmen­t for a REAL ID and license renewal in Capitola but decided, after friends told me about the Senter Road facility, to give it a try.

I arrived a little after 9 a.m. and was out with a new license before 10:30 a.m. The people were friendly, the office clean and crowds were small and polite.

I’d even call it quite pleasurabl­e. — Gene Dorsa, San Jose

APleasurab­le for you and many others who have gone to the Senter Road site.

This is just one of three Driver Licensing Processing Centers in the state where motorists can only get a license. To call them popular isn’t enough. The Senter site easily ranked as the most popular office in the Bay Area.

QNone of the local offices had any appointmen­ts until after my birthday late this month, so I made an appointmen­t on June 13

at the DLPC on Senter Road for 10 a.m.

I entered the building at 9:45 and the line for those with appointmen­ts.

This turned out to be my longest line — 15 minutes to get to the counter.

I sat down with my book to wait to be called. I hadn’t even turned on my Kindle before I was called up.

The actual process took about just over five minutes and I was then told to get my picture taken.

No line there so it was fast.

Then I had to wait in line for about five minutes for my temporary license and receipt.

I left about 40 minutes after entering. All in all, not a bad hour at the DMV. — Stacie Thomas Fremont

AAnd the report from others who went to the Senter Road office.

QI went back in March for a license renewal for a REAL ID.

I filled out the online form and showed up

with no appointmen­t at 8:27 on a Friday.

I was out the door at 8:52 a.m. with my temporary license and REAL ID all completed.

Both times I have utilized this DMV for license applicatio­ns they were fast and efficient. — Robert Patterson San Jose

AAnd other offices where drivers left smiling.

QCapitola DMV rocks! They were super helpful, fast when I needed help. — Rebecca Elder

AAnd up in Santa Clara. …

QAt 4 p.m. on a Friday afternoon last January — in and out of the Santa Clara office without an appointmen­t. Staff was terrific. — Marti Coppage

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