The Mercury News

Fast-tracking some answers to issues with FasTrak, DMV

- Gary Richards Columnist Join Gary Richards for an hourlong chat at noon today at www. mercurynew­s.com/ live-chats. Look for Gary at Facebook.com/ mr.roadshow. Contact him at mrroadshow@ bayareanew­sgroup.com or 408-920-5335.

QI am hoping you can clear up my confusion about what sort of FasTrak device I need. I have a Tesla and have the stickers that allow me to drive in the carpool lane.

I have the type of transmitte­r that I can set to multiple passengers so that I should not be charged bridge tolls as well.

— Michelle Anderson, Menlo Park

AOff we go again on FasTrak issues.

QWhen I’m a single driver, am I allowed to proceed in the carpool lanes on the metered ramps?

— Michelle Anderson

AYes.

QAm I correct in that if I’m a single driver I can proceed through the carpool lane on toll bridges?

— Michelle Anderson

AYes, but there is no free tolling for carpools or clean-air vehicles on the bridges.

You will be eligible for

a 50% carpool discount on weekdays from 5 to 10 a.m. and from 3 to 7 p.m.

You will pay the regular toll rate at other times, though you qualify for off-peak discount at the Bay Bridge on weekdays from midnight to 5 a.m., 10 a.m. to 3 p.m. and 7 p.m. to midnight.

QThe pay-per-use lanes on Interstate 680 are soon going to be live. Do I have free access to them or will that same transponde­r be charged if I choose to drive in that lane?

And do I need a different type of transmitte­r for those lanes, as a friend told me?

— Michelle Anderson

AYou need a Flex transponde­r set to 2 or 3. If it’s set to 1, you will be charged a toll.

When the Express Lanes on highways 101 and 237 and Interstate 880 are completed, it is expected that a new toll schedule will be adopted for these routes, with 2+ carpools and solo drivers in clean-air vehicles receiving a 50% discount; and toll-free travel limited to 3+ carpools, buses,

vanpools and motorcycle­s.

QI don’t think you can do anything, but ... I moved into a apartment building across the street from the DMV in El Cerrito.

When I first moved in, you could hear the outside speaker announcing the numbers. It is very loud and goes all day. I still hear BART trains but it’s not like an ongoing voice most of the day.

It is driving me nuts and having the fan and air conditioni­ng on when I don’t need it or want it isn’t good and will be pricey. — Wendy Katz, El Cerrito

AMarty-the-DMV-Guy to the rescue. Last week the DMV turned down the volume to its lowest level after monitoring the noise to ensure that it is appropriat­e and went across the street to make sure it cannot be heard.

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