Internet shutdown paralyzes Kashmir

MUMBAI, INDIA » Masroor Nazir, a pharmacist in Kashmir’s biggest city, Srinagar, has some advice for people in the region: Do not get sick, because he may not have any medicine left to help.

“We used the internet for everything,” said Nazir, 28, whose pharmacy is near the city’s famed clock tower. He said he normally went online to order new drugs and to fulfill requests from other pharmacies in more rural parts of Kashmir Valley. But now, “we cannot do anything.”

As the Indian government’s shutdown of internet and phone service in the contested region enters its 11th day, Kashmir has become paralyzed.

Shopkeepers said that vital supplies like insulin and baby food, which they typically ordered online, were running out. Cash was scarce, as metal shutters covered the doors and windows of banks and ATMs, which relied on the internet for every transaction. Doctors said they could not communicate with their patients.

Only a few government locations with landlines have been available for the public to make phone calls, with long waits to get a few minutes of access.

The information blockade was an integral part of India’s unilateral decision last week to wipe out the autonomy of Jammu and Kashmir, an area of 12.5 million people that is claimed by both India and Pakistan and has long been a source of tension. That has brought everyday transactions, family communications, online entertainment and the flow of money and information to a halt.

While Prime Minister Narendra Modi has promoted the rapid adoption of the internet, particularly on smartphones, to modernize India and bring it out of poverty, the country is also the world leader in shutting down the internet.

“Shutting down the internet has become the first go-to the moment the police think there will be any kind of disturbance,” said Mishi Choudhary, founder of SFLC.in, a legal advocacy group in New Delhi that has tracked the sharp rise in web shutdowns in India since 2012.